Front Desk & Admin Assistant — Skilled Nursing Facility

Excel Care Wilmington; Wawaset Park (DE); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k matching

Paid sick time

Tapcheck earnings access

Employee discounts and rewards

Job summary

Excel Care Wilmington invites applications for a Receptionist / Admin Assistant (M-F) to join our skilled nursing facility. You will greet visitors, residents, and families, answer phones, manage sign-in, and support daily administrative tasks with a friendly, professional demeanor.

Ideal candidates have a high school diploma, prior receptionist or admin experience (healthcare a plus), strong communication and customer-service skills, and proficiency in Microsoft Office with the ability to

Qualifications

• High school diploma or equivalent.
• Previous receptionist or administrative experience preferred (healthcare setting a plus).
• Strong communication and customer service skills.
• Proficient in Microsoft Office and basic computer systems.
• Professional appearance and demeanor.
• Ability to multitask and remain calm in a fast-paced environment.

Responsibilities

• Greet and assist visitors, residents, and families in a courteous and professional manner
• Answer and direct incoming phone calls
• Manage visitor sign-in and follow facility protocols
• Receive, sort, and distribute mail and deliveries
• Provide general information and assistance to residents and guests
• Maintain the front desk area in a clean and organized manner
• Assist with clerical duties such as filing, copying, scanning, and data entry
• Coordinate communication between departments as needed

Skills

Communication

Customer service

Multitasking

Calm under pressure

Professional demeanor

Education

High school diploma or equivalent

Tools

Microsoft Office

Basic computer systems

Job description

Excel Care Wilmington invites applications for a Receptionist / Admin Assistant (M-F) to join our skilled nursing facility. You will greet visitors, residents, and families, answer phones, manage sign-in, and support daily administrative tasks with a friendly, professional demeanor.

Ideal candidates have a high school diploma, prior receptionist or admin experience (healthcare a plus), strong communication and customer-service skills, and proficiency in Microsoft Office with the ability to