Receptionist

VITAS Healthcare; Wesley Chapel (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

VITAS Healthcare in Wesley Chapel, FL is seeking a friendly receptionist to handle incoming calls, determine caller needs, and route inquiries to the appropriate departments. You will welcome on-site visitors, manage visitor access, relay messages, and perform standard clerical tasks like filing, photocopying, and distributing documents.

This role requires 1–3 years of relevant experience, a high school diploma, and proficiency with Outlook, Excel, and Word.

Qualifications

• 1–3 years of prior relevant experience.
• Ability to work on multiple assignments simultaneously.
• Excellent communication with staff and visitors.

Responsibilities

• Answer incoming calls, determine caller purpose, and route to appropriate personnel or department.
• Greet on-site visitors, announce visitors, monitor access, and issue passes when required.
• Perform clerical duties such as filing, photocopying, and collating.

Skills

Multitasking

Verbal communication

Written communication

Education

High school diploma or equivalent

Tools

Outlook

Excel

Word

Job description

The receptionist is responsible for answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department. Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable. Answers questions about organization and provides callers with address, directions, and other information. Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel. Monitors visitor access and issues passes when required. Performs other clerical duties as needed, such as filing, photocopying, and collating.

QUALIFICATIONS

Qualified candidates must have one to three years prior relevant experience.

• Ability to work on various assignments simultaneously and communicate tactfully, verbally and in writing with all levels of employees and visitors.
• Working knowledge of computers, internet access, and the ability to navigate within an automated systems as well as a variety of software packages such as Outlook, Excel and Word.

EDUCATION

High school graduate or equivalent.

SPECIAL INSTRUCTIONS TO CANDIDATES

EOE/AA M/F/D/V