RECEPTIONIST

Glassboro AL OpCo LLC; Glassboro (NJ); On-site; USD 2,066,400 - 2,755,200; Full time

Job summary

Glassboro AL OpCo LLC is seeking a courteous front desk receptionist to represent the residence to visitors and the community. You will greet guests, direct calls, and provide clerical support in a professional, calm environment.

The role requires English communication, basic telephone systems, and the ability to handle emergencies. A high school diploma or GED is preferred, with six months to one year of office-reception experience.

Qualifications

• Knowledge of basic telephone reception systems and courteous visitor handling.
• English communication skills, both spoken and written.
• High school diploma or GED preferred.
• 6 months to 1 year reception experience in an office environment desired.
• Ability to lift, bend, stretch and stoop as needed.

Responsibilities

• Greet guests and visitors and direct them to the appropriate staff.
• Handle incoming telephone calls in a professional and courteous manner.
• Direct visitors to the appropriate area and staff.
• File correspondence and perform clerical duties as needed.
• Sort mail and maintain front desk materials.
• Coordinate front desk activities and keep the area neat and orderly.
• Respond to emergency situations by contacting the appropriate party (911, fire, police).
• Attend required in-service trainings and orientations.
• Respond to residents' needs in a timely, courteous manner.

Skills

Telephone etiquette

Clerical skills

English communication

Emergency response

Education

High school diploma or GED

Tools

Phone switchboard

Copier

Computer

Job description

Description

SUMMARY:

Represents the residence in a professional, pleasant, courteous and accommodating manner to the community and general public. Responsible for respectfully meeting and greeting all visitors to the residence and directing them to the appropriate person/ area. Directs all incoming telephone calls to the appropriate party, and performs other clerical duties such as filing, typing, mail sorting, etc.

ESSENTIAL JOB FUNCTIONS:

• 1.Perform all duties and responsibilities with a positive attitude.
• 2.Handle incoming telephone calls in a professional and courteous manner and directs themaccordingly.
• 3.Greet guests and visitors in a professional and courteous manner and directs them accordingly.
• 4.File correspondence.
• 5.Sort mail.
• 6.Assure the menus are properly posted.
• 7.Assure the bulletin boards do not contain out-dated materials.
• 8.Type correspondence as needed.
• 9.Coordinate front desk activities.
• 10.Maintain the front desk in a neat and orderly manner.
• 11.Respond to emergency situations by contacting appropriate party; 911, fire department, police, etc.
• 12.Attend required in-service training sessions and orientations.
• 13.Respond to resident’s needs.

EQUIPMENT TO OPERATE AND PERFORM ESSENTIAL FUNCTIONS:

• 1.Telephone / Reception switchboard2.Copier3.Computer

Requirements

QUALIFICATION STANDARDS:

• a.Knowledge, Skills, and Abilities: Must have knowledge of basic telephone reception systemsand techniques. The ability to handle all incoming telephone calls and visitors in a pleasant andcourteous manner, provide clerical support and represent the residence in a professionalmanner. The ability to respond calmly to emergency situations is essential. The ability tocommunicate in English both orally and in writing is essential. May require some lifting,bending, stretching and stooping.
• b.Education: A high school diploma or GED is preferred.
• c.Experience: Requires six months to one-year prior reception experience in an officeenvironment. Typing or word processing experience is preferred.
• d.Certificates/ Licenses: None required.