Receptionist

Life Care Centers of America; St. Louis (MO); On-site; USD 28,000 - 32,000; Full time

Job summary

Life Care Centers of America in Missouri is seeking a friendly Receptionist to provide clerical support, greet visitors in person and by phone, and ensure smooth front-desk operations in a post-acute care setting.

The role requires high school completion; secretarial program or six months clerical experience preferred. Proficiency with Word, Excel and email, strong communication, confidentiality, and teamwork are essential.

Qualifications

• High school graduate or equivalent.
• Secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role.
• Proficient in Microsoft Word, Excel, and email.
• Make independent decisions when circumstances warrant such action.
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility.
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department.
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation.
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information.
• Understand and follow company policies including harassment and compliance procedures.
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training.

Responsibilities

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner.
• Effectively operate the facility phone and paging system.
• Exhibit excellent customer service and a positive attitude towards patients.
• Assist in the evacuation of patients.
• Demonstrate dependable, regular attendance.
• Concentrate and use reasoning skills and good judgment.
• Communicate and function productively on an interdisciplinary team.
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
• Read, write, speak, and understand the English language.

Education

High School graduate or equivalent

Secretarial science program OR six months clerical experience

Tools

Microsoft Word

Excel

Email

Job description

**Secretarial Science Program and 6 months clerical experience not required. Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer