Receptionist

Life Care Centers of America; Bridgeton Township (MI); On-site; USD 24,000 - 32,000; Full time

Job summary

Life Care Centers of America is seeking a friendly Receptionist to greet visitors, answer phones, and provide clerical support in a post-acute care setting. You will operate the facility phone system, assist guests, and support patient services while upholding confidentiality and Life Care standards.

The role requires a high school diploma or equivalent, completion of a secretarial program or six months of clerical experience, and proficiency in Word and Excel.

Qualifications

• High school diploma or equivalent required.
• Secretarial program from accredited college or university OR minimum 6 months clerical experience.

Responsibilities

• Service as the first point of contact for guests and visitors in person or by phone.
• Operate the facility phone and paging system.
• Demonstrate excellent customer service and professional demeanor.
• Maintain confidentiality of all information and comply with policies.
• Support other clerical tasks as needed.

Skills

Microsoft Word

Microsoft Excel

Email

Customer service

Education

High school diploma

Secretarial program

6 months clerical experience

Tools

Phone system

Job description

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer