Front Desk Receptionist

Arsenault; Phoenix (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare facility in Phoenix is seeking a Receptionist to provide clerical support and greet visitors in a professional manner. The ideal candidate will have at least a high school diploma and proficiency in Microsoft Office applications. This role requires excellent customer service skills, effective communication, and the ability to maintain confidentiality and professionalism in a healthcare setting. Emphasis will be placed on creating a welcoming environment for patients and visitors alike.

Qualifications

• High school diploma or equivalent required.
• Experience in a clerical role is preferred.
• Ability to communicate effectively in English.

Responsibilities

• Serve as the first point of contact for guests and visitors.
• Operate the facility phone and paging system.
• Assist in patient evacuation when necessary.

Skills

Proficient in Microsoft Word

Proficient in Excel

Excellent customer service

Effective communication skills

Good judgment and reasoning skills

Education

High school graduate or equivalent

Completed secretarial science program or 6 months clerical experience

Job description

The Receptionist efficiently performs clerical support and serves as the facilitys first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Cares Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language