Receptionist

Life Care Centers of America; Port Orchard (WA); On-site; USD 25,000 - 29,000; Full time

Job summary

Life Care Centers of America is seeking a Receptionist who will greet visitors, answer phones, and provide clerical support in a post-acute care facility, delivering friendly, professional service in person and by phone while following all applicable laws, regulations, and Life Care standards. This full-time, day-shift position emphasizes accuracy, confidentiality, and teamwork in a fast-paced environment.

The ideal candidate has a high school diploma or equivalent, with six months of clerical

Qualifications

• High school diploma or equivalent.
• Secretarial program completion OR six months clerical experience.

Responsibilities

• Greet visitors and serve as first point of contact in person and by phone.
• Operate facility phone and paging system.
• Provide excellent customer service with a friendly, professional attitude.
• Assist in maintaining patient rights, safety, and sanitation as applicable.
• Read, write, speak, and understand English.

Skills

MS Word

Excel

Email

Independent decision-making

Regulatory knowledge

Confidentiality

Education

High school diploma or equivalent

Secretarial program or 6 months clerical experience

Tools

Microsoft Word

Microsoft Excel

Job description

Employment Status: Full-Time Pay Interval: Hourly Pay Rate Maximum: 21 Pay Rate Minimum: 18 Shift: Days

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language