Receptionist /Accounts Payable

Life Care Centers of America; Hendersonville (NC); On-site; USD 35,000 - 42,000; Full time

Job summary

Life Care Centers of America in Hendersonville, NC seeks a clerical professional to serve as the first point of contact, handling guest inquiries, phones, and administrative tasks in a post-acute care environment.

Requires high school diploma or secretarial program, plus MS Word/Excel and email proficiency; ability to work with an interdisciplinary team, maintain confidentiality, and adhere to company policies.

Qualifications

• High school diploma or equivalent is required or 6 months clerical experience.
• Secretarial program is acceptable alternative to education.
• Proficiency with MS Word, Excel, and email is required.

Responsibilities

• Serve as the first point of contact for guests and visitors in person and by phone.
• Operate facility phone and paging systems effectively.
• Demonstrate excellent customer service and a positive attitude toward patients.
• Assist in the evacuation of patients.
• Maintain dependable, regular attendance and good judgment.
• Communicate and function on an interdisciplinary team.
• Understand and follow company policies including harassment and compliance procedures.
• Maintain confidentiality of all proprietary information and adhere to the Code of Conduct.

Skills

MS Word

MS Excel

Email proficiency

Education

High school diploma or equivalent

Secretarial science program

6 months clerical experience

Job description

Position Summary

Education, Experience, And Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer