Receptionist

Life Care Centers of America; Hilton Head Island (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

Life Care Centers of America seeks a Receptionist to provide clerical support and to greet visitors in person and by phone, adhering to all applicable laws, regulations, and company standards.

The role requires basic computer skills, professional conduct, and the ability to communicate effectively with patients and staff. You will be the first point of contact, supporting operations in a post-acute care facility.

Qualifications

• High school diploma or equivalent is required.
• Secretarial science program or at least 6 months clerical experience preferred.

Responsibilities

• Serve as the first point of contact for guests and visitors in person and by phone.
• Operate the facility phone and paging system effectively.
• Provide excellent customer service and maintain a positive attitude toward patients.
• Assist in the evacuation of patients as needed.
• Read, write, speak, and understand English; work as part of an interdisciplinary team.

Skills

Microsoft Word

Microsoft Excel

Email

Education

High school diploma or equivalent

Secretarial science program / 6 months clerical experience

Tools

Microsoft Word

Microsoft Excel

Email

Job description

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language