Receptionist

Serenity Mental Health Centers; Sandy Springs (GA); On-site; USD 16,531 - 24,796; Part time

Benefits offered by this job

PTO days

Paid holidays

Health insurance

Dental insurance

Vision coverage

401(k)

Referral bonuses

Job summary

Serenity Mental Health Centers is seeking a friendly Receptionist to be the first point of contact for visitors and callers. The role emphasizes a warm, professional demeanor and a calm front desk presence in a fast-paced setting.

You will greet guests, manage check-ins/outs, verify information, schedule appointments, and support the team with office tasks. Prior hospitality or customer service experience is welcomed, with training provided to cover new tools.

Qualifications

• 1+ year of customer-facing experience (retail, hospitality, etc.)
• High School Diploma or GED
• A people-first attitude with excellent communication skills
• Ability to multitask and stay calm under pressure

Responsibilities

• Greet every visitor with warmth and professionalism
• Manage check-ins and check-outs, verify information, and assist with forms
• Schedule and confirm appointments
• Maintain a clean, calm, and welcoming front desk area
• Use digital tools and office systems efficiently
• Support teammates and adapt to changing needs

Skills

People-first attitude

Excellent communication

Multitasking

Scheduling tools

Customer-facing experience

Education

High School Diploma or GED

Tools

Email apps

Calendar apps

Scheduling systems

Job description

Receptionist

Position

3 Days/Week | 13-Hour Shifts

About the Role

As a Receptionist, you’ll be the first point of contact for visitors — the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoy purposeful work.

No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast‑paced customer service role, you already have the skills we’re looking for — we’ll teach you everything else.

What You’ll Do

• Greet every visitor with warmth and professionalism
• Manage check‑ins and check‑outs, verify information, and assist with forms
• Schedule and confirm appointments
• Maintain a clean, calm, and welcoming front desk area
• Use digital tools and office systems efficiently
• Support teammates and adapt to changing needs

What You Bring

• A people‑first attitude with excellent communication skills
• Ability to multitask and stay calm under pressure
• Comfortable using email, calendars, and scheduling systems
• Willingness to learn new processes and tools
• 1+ year of customer‑facing experience (retail, hospitality, etc.)
• High School Diploma or GED

Why You’ll Love Working Here

• 10 PTO days (15 after year 1) + 10 paid holidays
• 90% covered health, dental & vision insurance
• 401 k + internal growth opportunities
• Referral Bonuses — Get rewarded for bringing great people onto the team

About Serenity

At Serenity, we believe in creating positive, life‑changing experiences for our visitors. By leveraging innovative technology and top‑notch service, we aim to redefine how people engage with our services. Our mission is to help individuals take control of their journey, and we’re looking for team members who are passionate about making that happen.