Receptionist

Serenity Mental Health Centers; Austin (TX); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

10 PTO days (15 after year 1)

90% covered health, dental & vision insurance

401k

Internal growth opportunities

Referral Bonuses

Job summary

Serenity Mental Health Centers in Austin, Texas is looking for a Receptionist to be the first contact for visitors, creating a welcoming environment. The ideal candidate should have strong customer service skills and a willingness to learn.

This role involves greeting visitors, managing appointments, and ensuring a professional front desk area. Benefits include paid time off, health insurance, and growth opportunities.

Qualifications

• 1+ year of customer-facing experience in retail, hospitality, or similar roles.
• Ability to multitask effectively and stay calm under pressure.
• Willingness to learn new processes and tools.

Responsibilities

• Greet every visitor with warmth and professionalism.
• Manage check-ins and check-outs, verify information, and assist with forms.
• Schedule and confirm appointments.

Skills

Customer service skills

Communication skills

Multitasking

Familiarity with digital tools

Education

High School Diploma or GED

Job description

Receptionist

Position: Receptionist
Schedule: 3 Days/Week | 13-Hour Shifts

About the Role

As a Receptionist, you’ll be the first point of contact for visitors — the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoys purposeful work.

No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast‑paced customer service role, you already have the skills we’re looking for — we’ll teach you everything else.

What You’ll Do

• Greet every visitor with warmth and professionalism
• Manage check‑ins and check‑outs, verify information, and assist with forms
• Schedule and confirm appointments
• Maintain a clean, calm, and welcoming front desk area
• Use digital tools and office systems efficiently
• Support teammates and adapt to changing needs

What You Bring

• A people‑first attitude with excellent communication skills
• Ability to multitask and stay calm under pressure
• Comfortable using email, calendars, and scheduling systems
• Willingness to learn new processes and tools
• 1+ year of customer‑facing experience (retail, hospitality, etc.)
• High School Diploma or GED

Why You’ll Love Working Here

• 10 PTO days (15 after year 1) + 10 paid holidays
• 90% covered health, dental & vision insurance
• 401k + internal growth opportunities
• Referral Bonuses - Get rewarded for bringing great people into the team

About Serenity

At Serenity, we believe in creating positive, life‑changing experiences for our visitors. By leveraging innovative technology and top‑notch service, we aim to redefine how people engage with our services. Our mission is to help individuals take control of their journey, and we’re looking for team members who are passionate about making that happen.