Receptionist

Serenity Mental Health Centers; San Francisco (CA); On-site; USD 35,000 - 45,000; Part time

Benefits offered by this job

10 PTO days (15 after year 1)

90% health, dental & vision insurance coverage

401k

Referral Bonuses

Job summary

Serenity Mental Health Centers in San Francisco is seeking a Receptionist to be the first point of contact for visitors, creating a welcoming atmosphere. Ideal for someone with a customer service background in hospitality or retail, the position offers on-the-job training and encourages a people-first attitude.

Enjoy benefits such as 10 PTO days, health insurance coverage, and opportunities for internal growth. Join us in redefining how individuals engage with our services and support their journey.

Qualifications

• 1+ year of customer-facing experience in retail or hospitality.
• Ability to stay calm under pressure.
• Willingness to learn new processes and tools.

Responsibilities

• Greet visitors with warmth and professionalism.
• Manage check-ins, verify information, and assist with forms.
• Schedule and confirm appointments.

Skills

Excellent communication skills

Ability to multitask

Customer service experience

Education

High School Diploma or GED

Tools

Email and scheduling systems

Job description

Receptionist

Position: Receptionist
Schedule: 3 Days/Week | 13-Hour Shifts

About the Role

As a Receptionist, you’ll be the first point of contact for visitors — the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoys purposeful work.

No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast‑paced customer service role, you already have the skills we’re looking for — we’ll teach you everything else.

What You’ll Do

• Greet every visitor with warmth and professionalism
• Manage check‑ins and check‑outs, verify information, and assist with forms
• Schedule and confirm appointments
• Maintain a clean, calm, and welcoming front desk area
• Use digital tools and office systems efficiently
• Support teammates and adapt to changing needs

What You Bring

• A people‑first attitude with excellent communication skills
• Ability to multitask and stay calm under pressure
• Comfortable using email, calendars, and scheduling systems
• Willingness to learn new processes and tools
• 1+ year of customer‑facing experience (retail, hospitality, etc.)
• High School Diploma or GED

Why You’ll Love Working Here

• 10 PTO days (15 after year 1) + 10 paid holidays
• 90% covered health, dental & vision insurance
• 401k + internal growth opportunities
• Referral Bonuses - Get rewarded for bringing great people into the team

About Serenity

At Serenity, we believe in creating positive, life‑changing experiences for our visitors. By leveraging innovative technology and top‑notch service, we aim to redefine how people engage with our services. Our mission is to help individuals take control of their journey, and we’re looking for team members who are passionate about making that happen.