Receptionist

Serenity Mental Health Centers; Fairfax (VA); On-site; USD 19,286 - 30,307; Part time

Benefits offered by this job

PTO & holidays

Health, dental & vision insurance

401(k)

Referral bonuses

Job summary

Serenity Mental Health Centers is seeking a friendly Receptionist to be the first point of contact for visitors, ensuring a warm, organized front desk. No specific field experience is required; hospitality or retail backgrounds are welcome as we train you in our processes.

A fast-paced environment with a focus on exceptional customer service awaits. You will greet visitors, handle check-ins, schedule appointments, and maintain a calm reception area while collaborating with team members and using

Qualifications

• High School Diploma or GED required.
• 1+ year of customer-facing experience preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and stay calm under pressure.
• Experience using email, calendars, and scheduling systems.

Responsibilities

• Greet visitors warmly and professionally.
• Manage check-ins/outs, verify information, and assist with forms.
• Schedule and confirm appointments.
• Maintain a clean and welcoming front desk area.
• Use digital tools and office systems efficiently.
• Support teammates and adapt to changing needs.

Skills

People-first attitude

Excellent communication

Multitasking

Calm under pressure

Email & scheduling tools

Willingness to learn

Education

High School Diploma or GED

Tools

Email tools

Calendar software

Job description

Receptionist

Position

3 Days/Week | 13-Hour Shifts

About the Role

As a Receptionist, you’ll be the first point of contact for visitors — the person who sets the tone and creates a welcoming atmosphere. This role is perfect for someone with strong customer service skills who enjoy purposeful work.

No experience in a specific field? No problem. If you have a background in hospitality, retail, or any fast‑paced customer service role, you already have the skills we’re looking for — we’ll teach you everything else.

What You’ll Do

• Greet every visitor with warmth and professionalism
• Manage check‑ins and check‑outs, verify information, and assist with forms
• Schedule and confirm appointments
• Maintain a clean, calm, and welcoming front desk area
• Use digital tools and office systems efficiently
• Support teammates and adapt to changing needs

What You Bring

• A people‑first attitude with excellent communication skills
• Ability to multitask and stay calm under pressure
• Comfortable using email, calendars, and scheduling systems
• Willingness to learn new processes and tools
• 1+ year of customer‑facing experience (retail, hospitality, etc.)
• High School Diploma or GED

Why You’ll Love Working Here

• 10 PTO days (15 after year 1) + 10 paid holidays
• 90% covered health, dental & vision insurance
• 401 k + internal growth opportunities
• Referral Bonuses — Get rewarded for bringing great people onto the team

About Serenity

At Serenity, we believe in creating positive, life‑changing experiences for our visitors. By leveraging innovative technology and top‑notch service, we aim to redefine how people engage with our services. Our mission is to help individuals take control of their journey, and we’re looking for team members who are passionate about making that happen.