Receptionist

Life Care Centers of America; Riverview (MI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO after 90 days

Job summary

Life Care Centers of America in Riverview, MI, is seeking a Receptionist to provide clerical support and greet visitors in person and by phone, in compliance with laws and Life Care standards.

The role requires a high school diploma or equivalent, plus proficiency with Microsoft Word, Excel, and email. You will be expected to maintain confidentiality and work well within an interdisciplinary team.

Qualifications

• High school graduate or equivalent.
• Secretarial science program from an accredited college or university OR a minimum of six months experience in a clerical role.

Responsibilities

• Serve as the first point of contact for guests and visitors in person and by phone.
• Operate the facility phone and paging system.
• Provide excellent customer service and maintain a positive attitude toward patients.
• Assist in the evacuation of patients.
• Demonstrate dependable attendance and professionalism.

Education

High school diploma or equivalent

Secretarial science program or 6 months clerical experience

Tools

Microsoft Word

Excel

Email

Job description

Live the Mission

Come work for a company where YOU matter. Enjoy the benefits of Life Care Centers of America's well-established, country-wide organization and add health care experience to your already customer-focused career. Even as a part-time associate, you will earn PTO that will be available for your use after your 90 day introductory period.

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer