Receptionist

Life Care Centers of America; Chandler (AZ); On-site; USD 32,000 - 40,000; Full time

Job summary

Life Care Centers of America is seeking a Receptionist in Chandler, AZ to provide clerical support and greet visitors, in person and by phone. The role requires HS diploma or equivalent, with preferred secretarial training or clerical experience.

Proficiency in Word and Excel, strong confidentiality, and professional communication are essential. The receptionist will manage phones, assist in emergencies, and support a collaborative care team on-site.

Qualifications

• High school diploma or equivalent required.
• Secretarial program or 6 months clerical experience preferred.

Responsibilities

• Serve as the first point of contact for visitors and callers in a courteous, professional manner.
• Operate the facility phone and paging system efficiently.
• Provide excellent customer service and maintain a positive attitude toward patients.
• Maintain confidentiality of all sensitive information.
• Read, write, and understand English.
• Collaborate effectively with interdisciplinary team.

Skills

MS Word

MS Excel

Email

Education

High school graduate or equivalent

Secretarial program or 6 months clerical experience

Tools

Microsoft Word

Microsoft Excel

Job description

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility's first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care'sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Demonstrate dependable, regular attendance
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language

An Equal Opportunity Employer