Receptionist

Service Corporation International; San Antonio (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Service Corporation International is seeking a friendly receptionist for the US-TX San Antonio location. You will greet visitors, answer phones, route inquiries, and support office operations while maintaining a courteous and discreet environment.

Applicants should have a High School diploma, at least six months of clerical experience, and proficiency with MS Office. Weekend hours are required on occasion, with a focus on providing excellent customer service to families during difficult times.

Qualifications

• High School Diploma or equivalent required.
• Six months of general office or receptionist experience preferred.
• Proficient with telephones, fax, and copier.
• Working knowledge of MS Office Suite.
• Must be able to work Saturdays and/or Sundays and beyond standard business hours.

Responsibilities

• Greet guests and visitors, and offer assistance.
• Notify staff of arrivals and escort guests to the correct room.
• Answer routine questions about services, products, and directions.
• Inform management of customer service or security issues.
• Receive deceased belongings and follow chain of custody.
• Answer and route incoming calls to staff.
• Provide beverages and amenities to families; may make coffee.
• Maintain waiting area and dispose of trash; tidy furniture.
• Receive mail and packages.
• Maintain organized files and records.
• May perform light typing, data entry, or printing.

Skills

Professional interpersonal skills

Clear and professional speaking voice

Poise and diplomacy

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 78218

Category (Portal Searching): Administration and Clerical

Job Location: US-TX - San Antonio