Receptionist

LIVE OAK NEUROSURGICAL ASSOCIATES PLLC; Pensacola (FL); On-site; USD 17,000 - 22,000; Part time

Job summary

LIVE OAK NEUROSURGICAL ASSOCIATES PLLC in Pensacola, FL is seeking a part-time, on-site Receptionist to be the first contact for patients and visitors. You will greet guests, answer calls, schedule appointments, and manage check-in/check-out while supporting clerical tasks.

Working closely with clinical and administrative staff, you will help maintain organized records, handle mail, and ensure smooth clinic operations with professional communication and confidentiality in a healthcare setting.

Qualifications

• High school diploma or equivalent required.
• Experience greeting visitors and scheduling.
• Familiarity with filing, data entry and basic computer software.
• Excellent verbal and written communication.
• Ability to maintain confidentiality in a healthcare setting.

Responsibilities

• Greet patients and visitors professionally.
• Answer phones and direct inquiries.
• Schedule and confirm appointments.
• Check-in/check-out patients and manage basic documents.
• Handle mail and maintain organized records.
• Collaborate with clinical and administrative staff to support operations.

Skills

Phone etiquette

Receptionist duties

Clerical skills

Clear communication

Customer service

Attention to detail

Healthcare office experience

On-site work

Education

High school diploma or equivalent

Job description

Company Description

LIVE OAK NEUROSURGICAL ASSOCIATES PLLC is a hospital and health care practice based in Pensacola, Florida, serving patients with neurosurgical and related medical needs. Located in a regional medical hub, the practice supports a wide range of patients requiring attentive, detail-oriented care. Team members work in a professional clinical environment that values reliability, compassion, and clear communication. The organization offers opportunities to contribute directly to the patient experience through high-quality front desk and administrative support.

Role Description

This is a part-time, on-site Receptionist role located in Pensacola, FL. The Receptionist will serve as the first point of contact for patients and visitors, greeting them professionally, answering phones, and directing calls to the appropriate staff. Daily tasks include scheduling and confirming appointments, managing patient check-in and check-out, and verifying basic information and documentation. The role also involves handling incoming mail, maintaining organized records, and performing clerical duties such as filing, scanning, and data entry. The Receptionist will collaborate closely with clinical and administrative team members to support efficient practice operations and a positive patient experience.

Qualifications

• Strong phone etiquette and ability to manage multi-line phone systems professionally.
• Experience with receptionist duties, including greeting visitors, scheduling, and directing inquiries.
• Solid clerical skills, such as filing, data entry, document handling, and basic computer proficiency (e.g., EHR or office software).
• Excellent communication skills, both verbal and written, with the ability to interact clearly and respectfully with patients and staff.
• Customer service skills focused on empathy, patience, and maintaining a calm, professional demeanor.
• High attention to detail, organization, and reliability in a healthcare or medical office setting.
• Ability to work on-site, multitask in a fast-paced environment, and maintain confidentiality in accordance with privacy regulations.
• High school diploma or equivalent required; prior medical office or healthcare experience is preferred.