Receptionist

Live Urgent Care; Bordentown (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay with incentives

Growth opportunities

Comprehensive benefits package

Training and development

Paid time off and holidays

Job summary

Live Urgent Care is seeking a friendly Receptionist to be the first point of contact for patients. You will perform check-in/out, verify insurance, collect payments, and manage appointments, ensuring a smooth, welcoming front desk experience.

Ideal candidates have medical office experience, strong communication, and the ability to multitask in a fast-paced environment. This full-time role offers benefits and opportunities for growth in patient-centered care.

Qualifications

• Medical receptionist or related administrative experience.
• Strong communication and customer service skills.
• Familiar with insurance basics (copays, deductibles, coinsurance).
• Proficient with computers and EMR systems.

Responsibilities

• Greet patients and assist with check-in/check-out.
• Answer phone, direct inquiries, and schedule appointments.
• Register patients, verify insurance, collect payments.
• Maintain accurate and confidential patient records.
• Schedule appointments and manage calendar.
• Support medical staff with administrative tasks.
• Keep reception area clean, organized, and welcoming.
• Address patient concerns with empathy and professionalism.

Skills

Verbal and written communication

Patient service

Multitasking

Organizational skills

Education

High School Diploma

Experience in medical office

Tools

Athena EMR

SolvEMR

Job description

Description

Job Title: Receptionist - Live Urgent Care

Hours: Full Time

About Live Urgent Care

Live Urgent Care is committed to providing high-quality, patient-centered healthcare in a fast-paced, professional environment. Our mission is to deliver exceptional care while ensuring a positive experience for every patient. We are seeking a friendly, organized, and highly motivated Receptionist to join our team and contribute to our growing success.

Position Overview

As a Receptionist at Live Urgent Care, you will be the first point of contact for our patients. You’ll play a crucial role in ensuring a smooth and efficient office operation by performing a variety of administrative tasks, from managing patient registration to handling phone inquiries. If you enjoy working in a dynamic, team-oriented environment and providing exceptional customer service, we encourage you to apply!

Key Responsibilities

• Greet patients warmly and assist with check-in/check-out processes
  
• Answer phone calls and direct inquiries to the appropriate departments
  
• Register patients, verify insurance, and collect payments
  
• Maintain patient records with accuracy and confidentiality
  
• Schedule appointments and manage the office calendar
  
• Assist medical staff with various administrative tasks as needed
  
• Ensure the office environment remains clean, organized, and welcoming
  
• Handle patient concerns with empathy and professionalism
  
• Collaborate with team members to ensure excellent patient care and operational efficiency

Why Join Us?

• Competitive pay with performance-based incentives
  
• Opportunities for growth and advancement
  
• Comprehensive benefits package (health, dental, vision, and more)
  
• Supportive and friendly work environment
  
• Training and development opportunities to enhance your skills
  
• Paid time off and paid holidays

Requirements

EDUCATION:

• Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role.
• High School diploma required.

EXPERIENCE AND QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc.
• Proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment and handle high patient volumes.

KNOWLEDGE AND SKILLS:

• Understanding of medical terminology and EMR systems.
• Strong communication and interpersonal skills.
• Excellent attention to detail and ability to thrive in a fast-paced environment.
• Ability to work independently or as part of a team.
• Proficient with common PC applications, including Internet, Email, and Microsoft Office.
• Excellent customer service skills.
• Ability to multitask, prioritize, and manage time effectively.
• Exceptional verbal and written communication skills.

PHYSICAL DEMANDS:

• Occasionally required to sit.
• Occasionally required to walk.
• Occasionally required to reach with hands and arms.
• Occasionally required to lift moderate weights (25-50 pounds).
• Finger dexterity required.
• Hand coordination required.

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of their job.