Medical Receptionist

Simetria Health, LLC; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

NeuroSpine & Pain Center in Miami, FL is seeking a full-time Medical Receptionist to be the welcoming first point of contact for patients. You will check patients in and out, verify demographics and insurance information, and manage appointment scheduling with accuracy and courtesy.

The role requires answering and routing calls, responding to patient inquiries, and maintaining a professional front desk environment.

Qualifications

• High school diploma or equivalent required; healthcare experience preferred.
• Experience with appointment scheduling and patient calendar management.
• Excellent phone etiquette and communication skills.
• Knowledge of medical terminology to support staff.
• Experience with electronic health records and basic insurance verification.
• Strong organization, attention to detail, and reliability in a fast-paced setting.
• Familiarity with medical office environments.

Responsibilities

• Greet patients and check them in and out.
• Verify demographic and insurance information.
• Schedule appointments and send confirmations.
• Answer and route phone calls; respond to patient inquiries.
• Maintain front desk area and waiting room.
• Support medical staff with administrative tasks.
• Ensure professional, courteous front desk environment.

Skills

Appointment scheduling

Phone etiquette

Receptionist duties

Medical terminology

Electronic health records

Insurance verification

Organizational skills

Attention to detail

Reliability

Fast-paced environment

Education

High school diploma

Tools

Electronic Health Records

Insurance verification tools

Job description

Company Description

NeuroSpine & Pain Center is a specialized medical practice focused on diagnosing and treating back and neck pain. The center’s board-certified physicians provide innovative nonsurgical treatment options as well as access to skilled neurosurgeons when surgery is needed. The team is dedicated to helping patients achieve meaningful pain relief and improve their quality of life. NeuroSpine & Pain Center emphasizes compassionate care, evidence-based treatments, and a supportive environment where patients can return to the activities they enjoy.

Role Description

The Medical Receptionist is a full-time, on-site role based in Miami, FL, responsible for welcoming patients and serving as the first point of contact for the practice. Day-to-day tasks include greeting patients, checking them in and out, verifying demographic and insurance information, and managing appointment scheduling and confirmations. The Medical Receptionist will answer and route phone calls, respond to patient inquiries, and maintain a professional and courteous front desk environment. Additional responsibilities include handling patient paperwork, supporting medical staff with administrative tasks, and ensuring that the reception area and waiting room are organized and presentable.

Qualifications

• Candidates should possess strong Appointment Scheduling skills and experience with managing patient calendars and follow-up visits.
• Candidates should possess excellent Phone Etiquette and communication skills for handling incoming calls, messages, and patient inquiries.
• Candidates should possess core Receptionist Duties skills, including greeting patients, managing check-in/check-out, and organizing front desk workflows.
• Candidates should possess knowledge of Medical Terminology to accurately handle patient information and support clinical staff.
• Candidates should possess experience in a Medical Office setting, including familiarity with electronic health records and basic insurance verification.
• Additional beneficial qualifications include attention to detail, strong organizational skills, reliability, and the ability to work in a fast-paced environment.
• High school diploma or equivalent required; prior medical receptionist or healthcare administrative experience is preferred.