Receptionist

Live Urgent Care LLC; Bordentown Township (NJ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Holiday pay

Job summary

Live Urgent Care LLC is seeking a friendly Receptionist to be the first point of contact for patients in a fast-paced urgent care setting. You will perform front-desk duties, register patients, verify insurance, collect payments, and maintain accurate records.

The role requires excellent communication, strong organization, and the ability to multitask in a busy environment. Full-time hours offer competitive pay and benefits as part of a patient-centered team.

Qualifications

• Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role.
• High School diploma required.

Responsibilities

• Greet patients and assist with check-in/check-out processes.
• Answer phone calls and direct inquiries to the appropriate departments.
• Register patients, verify insurance, and collect payments.
• Maintain patient records with accuracy and confidentiality.
• Schedule appointments and manage the office calendar.
• Assist medical staff with administrative tasks as needed.
• Ensure the office remains clean, organized, and welcoming.
• Handle patient concerns with empathy and professionalism.
• Collaborate with team to ensure excellent patient care and operational efficiency.

Skills

Excellent communication

EMR experience

Organizational multitasking

Customer service

Insurance knowledge

MS Office proficiency

Education

High School diploma

Tools

Athena EMR

Solv EMR

Microsoft Office

Job description

Description

Job Title: Receptionist - Live Urgent Care
Hours: Full Time

About Live Urgent Care
Live Urgent Care is committed to providing high-quality, patient-centered healthcare in a fast-paced, professional environment. Our mission is to deliver exceptional care while ensuring a positive experience for every patient. We are seeking a friendly, organized, and highly motivated Receptionist to join our team and contribute to our growing success.

Position Overview
As a Receptionist at Live Urgent Care, you will be the first point of contact for our patients. You’ll play a crucial role in ensuring a smooth and efficient office operation by performing a variety of administrative tasks, from managing patient registration to handling phone inquiries.

• Greet patients warmly and assist with check-in/check-out processes
  
• Answer phone calls and direct inquiries to the appropriate departments
  
• Register patients, verify insurance, and collect payments
  
• Maintain patient records with accuracy and confidentiality
  
• Schedule appointments and manage the office calendar
  
• Assist medical staff with various administrative tasks as needed
  
• Ensure the office environment remains clean, organized, and welcoming
  
• Handle patient concerns with empathy and professionalism
  
• Collaborate with team members to ensure excellent patient care and operational efficiency

Why Join Us?

• Competitive pay with performance-based incentives
  
• Opportunities for growth and advancement
  
• Comprehensive benefits package (health, dental, vision, and more)
  
• Supportive and friendly work environment
  
• Training and development opportunities to enhance your skills
  
• Paid time off and paid holidays

Requirements

EDUCATION:

• Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role.
• High School diploma required.

EXPERIENCE AND QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc.
• Proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment and handle high patient volumes.

KNOWLEDGE AND SKILLS:

• Understanding of medical terminology and EMR systems.
• Strong communication and interpersonal skills.
• Excellent attention to detail and ability to thrive in a fast-paced environment.
• Ability to work independently or as part of a team.
• Proficient with common PC applications, including Internet, Email, and Microsoft Office.
• Excellent customer service skills.
• Ability to multitask, prioritize, and manage time effectively.
• Exceptional verbal and written communication skills.

PHYSICAL DEMANDS:

• Occasionally required to sit.
• Occasionally required to walk.
• Occasionally required to reach with hands and arms.
• Occasionally required to lift moderate weights (25-50 pounds).
• Finger dexterity required.
• Hand coordination required.

The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of their job.