Receptionist

ServisFirst Bank; English Village (AL); On-site; USD 28,000 - 34,000; Full time

Job summary

ServisFirst Bank in Birmingham, AL is seeking a friendly Receptionist to be the first point of contact for visitors and callers, manage a multiline phone system, and handle various clerical tasks.

You will greet guests, route inquiries, take and deliver messages, prepare board meeting setups, manage mail, and assist with notary duties as needed, while upholding compliance and a professional environment.

Qualifications

• High school diploma or equivalent.
• 1 year of experience working with customers.
• Ability to follow instructions.
• Experience in a fast-paced environment with interruptions.

Responsibilities

• Answer incoming calls and forward to the appropriate personnel.
• Welcome on-site visitors and announce them to staff.
• Retrieve messages from voicemail and deliver to staff.
• Prepare setup for monthly board meetings.
• Sort and route mail to appropriate departments.
• Order beverages and maintain conference room cleanliness.
• Perform general clerical duties such as filing, faxing, and copying.
• Follow all applicable compliance regulations and policies.
• Notary duties as needed.
• Assist with other duties as assigned.
• Monitor visitor access.
• Provide directions and information about the organization.

Skills

Customer service

Telephone etiquette

Notary public

Communication

Multitasking

Education

High school diploma or equivalent

Tools

Phone system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Regular Full-Time Birmingham, AL, US 1 Attachments

3 days ago Requisition ID: 2334

At ServisFirst, Our Name is Our Mission.

DUTIES AND RESPONSIBILITIES

The Receptionist positionis responsible for operating a multiline telephone system to answer incoming calls and direct callers to appropriate personnel or department. The position also involves greeting on-site visitors as their first point of contact and handling various administrative duties as needed.

The incumbent will:

• Answer incoming telephone calls, determine purpose of call and forward calls to appropriate personnel or department
• Retrieve messages from voice mail and forward to appropriate personnel
• Take and deliver messages or transfer calls to voice mail when appropriate personnel are unavailable
• Answer questions about organization and provide callers with address, directions and other information
• Welcome on-site visitors, determine nature of business and announce visitors to appropriate personnel
• Monitor visitor access
• Function as a notary public as needed
• Prepare set up for monthly board meetings
• Receive, sort and route mail to appropriate personnel or department
• Meter mail and deliver to post office as needed
• Order beverages, make coffee and check cleanliness of conference rooms
• Perform other clerical duties as needed, such as filing, faxing, photocopying and collating
• Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies

Note: Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.

Note: Additional duties and responsibilities may be assigned.

MINIMUM QUALIFICATIONS

• High school diploma or equivalent
• One (1) year of experience working with customers
• Ability to follow instructions
• Experience working in a fast-paced environment with frequent interruptions

PHYSICAL REQUIREMENTS AND ENVIRONMENTAL CONDITIONS

The physical requirements and environmental conditions of this position consist primarily of:

• Sustained standing and sitting
• Frequent use of PC, including typing or sustained attention to monitor
• Occasional lifting of basic office files or equipment up to 20 lbs
• Normal office environment with comfortable internal temperatures and low level noise

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