Receptionist

Installed Building Products; Columbus (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Retirement plans

Company-paid life insurance

Job summary

Installed Building Products (IBP) is seeking a professional Receptionist to be the first point of contact for visitors, clients, and staff, creating a welcoming office environment and providing front desk support. You will manage mail and deliveries, answer calls, and assist with general administrative tasks, collaborating with a friendly team in a fast-paced Columbus office.

This entry-level role offers exposure to a professional business setting with robust benefits and opportunities to grow

Qualifications

• High School Diploma or equivalent required.
• Professional and friendly demeanor with a commitment to exceptional customer service.
• Strong customer service and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency with computers, office software, and multi-line phone systems.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Effective time management skills with the ability to prioritize multiple tasks.

Responsibilities

• Greet and assist visitors, guests, and clients in a friendly and courteous manner.
• Validate guest parking as needed.
• Accept and distribute deliveries and packages.
• Maintain a clean, organized, and welcoming reception area.
• Assist employees with general office needs and inquiries.
• Serve as backup support for the Edwards Companies Receptionist.
• Answer and direct incoming calls through the IBP phone system.
• Take accurate messages and route inquiries to appropriate departments.
• Maintain a professional and customer-focused approach in all communications.
• Sort and distribute incoming mail.
• Process and prepare outgoing mail, including running postage.
• Assist with stocking kitchen, breakroom, and office supplies as needed.
• Keep the boardroom clean, organized, and fully stocked for meetings.
• Assist with conference room scheduling and coordination.
• Maintain and update the Support Group Extension List.
• Provide administrative assistance to the Front Office Supervisor and Office Administrator.
• Support various office projects and duties as assigned.

Skills

Customer service

Communication

Teamwork

Time management

Organization

Microsoft Office

Phone systems

Education

High School Diploma or equivalent

Tools

Microsoft Office

Phone system

Job description

We are seeking a professional, friendly, and organized Receptionist to serve as the first point of contact for visitors, clients, and employees. This individual will play a key role in creating a welcoming office environment while providing administrative and front desk support. The ideal candidate has strong customer service skills, excellent communication abilities, and a willingness to work collaboratively as part of a team.

Key Responsibilities

• Greet and assist visitors, guests, and clients in a friendly and courteous manner.
• Validate guest parking as needed.
• Accept and distribute deliveries and packages.
• Maintain a clean, organized, and welcoming reception area.
• Assist employees with general office needs and inquiries.
• Serve as backup support for the Edwards Companies Receptionist.

Phone & Communication Support

• Answer and direct incoming calls through the IBP phone system.
• Take accurate messages and route inquiries to appropriate departments.
• Maintain a professional and customer-focused approach in all communications.

Mail & Office operations

• Sort and distribute incoming mail.
• Process and prepare outgoing mail, including running postage.
• Assist with stocking kitchen, breakroom, and office supplies as needed.
• Keep the boardroom clean, organized, and fully stocked for meetings.
• Assist with conference room scheduling and coordination.

Administrative Support

• Maintain and update the Support Group Extension List.
• Provide administrative assistance to the Front Office Supervisor and Office Administrator.
• Support various office projects and duties as assigned.

Qualifications

• High School Diploma or equivalent required.
• Professional and friendly demeanor with a commitment to exceptional customer service.
• Strong customer service and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Proficiency with computers, office software, and multi-line phone systems.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Effective time management skills with the ability to prioritize multiple tasks.

Preferred Traits

• Positive attitude and willingness to help others.
• Dependable, punctual, and professional.
• Ability to thrive in a fast-paced office environment.
• Strong problem-solving and multitasking abilities.

This is an excellent opportunity for someone looking to begin or grow their administrative and office support career while gaining experience in a professional business environment.

Why we love it here

At IBP, we invest in all of our employees. That means robust benefits (medical, dental, vision, short- and long-term disability, accident, and critical illness, company-paid life, and retirement plans), paid time off, and the IBP Foundation, which offers scholarships, emergency assistance, and volunteer matching for everyone in the IBP family. We pride ourselves on supporting our teammates’ pursuit of additional training and certifications beyond what we provide by paying for those opportunities.

• Medical benefits
• Dental benefits
• Vision benefits
• Short-term disability
• Long-term disability
• Accident insurance
• Critical illness insurance
• Company-paid life
• Retirement plans
• Paid time off
• IBP Foundation scholarships
• Emergency assistance
• Volunteer matching

EEO StatementWe are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veterans status.

Dedicated

Devoted to a task or purpose with loyalty or integrity

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

High School or better.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.