Receptionist

Abbey-Senior-Health-1; O’Fallon (MO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Professional development

Supportive environment

Job summary

Abbey-Senior-Health-1 is seeking a friendly Receptionist to join our team and provide excellent service to clients and visitors. The role includes front desk management, call handling, and a range of administrative tasks in a fast-paced setting.

The successful candidate will have at least 1 year of receptionist or customer service experience, strong communication skills, and proficiency with Microsoft Office and CRM systems. Fluency in English is required.

Qualifications

• Minimum 1 year of experience as a receptionist or in a customer service role.
• Strong communication and customer service skills.
• Ability to multitask and handle a high-volume workload.
• Proficiency with computer systems and software, such as Microsoft Office and CRM systems.
• Fluency in English is required; additional language skills are a plus.

Responsibilities

• Manage the front desk, including greeting clients and visitors and directing them to the appropriate person or department
• Answer and route calls, including taking messages and transferring calls as needed
• Handle a variety of administrative tasks, such as scheduling appointments, managing mail and packages, and maintaining accurate records
• Ensure that the reception area is clean and organized at all times
• Provide excellent customer service to clients and visitors, including assisting with questions and needs
• Other duties as assigned

Skills

Communication skills

Customer service

Multitasking

Attention to detail

Telephone etiquette

Tools

Microsoft Office

CRM systems

Job description

Introduction:

We are seeking a friendly and organized Receptionist to join our team and provide excellent customer service to clients and visitors. The Receptionist will be responsible for managing the front desk, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk, including greeting clients and visitors and directing them to the appropriate person or department


• Answer and route calls, including taking messages and transferring calls as needed


• Handle a variety of administrative tasks, such as scheduling appointments, managing mail and packages, and maintaining accurate records


• Ensure that the reception area is clean and organized at all times


• Provide excellent customer service to clients and visitors, including assisting with questions and needs


• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a receptionist or in a customer service role


• Strong communication and customer service skills


• Ability to multitask and handle a high-volume workload


• Proficiency with computer systems and software, such as Microsoft Office and customer relationship management systems


• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary


• Paid time off


• Medical, dental, and vision insurance


• 401(k) retirement plan


• Professional development opportunities


• Positive and supportive work environment