RECEPTIONIST

Independence Mazda; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive salary

Career advancement

Supportive environment

Development opportunities

Job summary

Independence Mazda in Charlotte, NC, is seeking a friendly Receptionist to be the first point of contact for visitors and callers. You will manage front desk operations, greet guests, answer inquiries, and route messages with poise.

The role requires excellent communication, strong organizational skills, and proficiency with MS Office. We offer a competitive salary, benefits, and opportunities for career growth in a welcoming work environment.

Qualifications

• High school diploma or equivalent; additional qualifications are a plus.
• Proven experience as a receptionist or in a similar role.
• Proficiency in Microsoft Office Suite and familiarity with office equipment (e.g., fax machines, printers).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• A polite and professional demeanor.
• Ability to handle stressful situations with poise and professionalism.

Responsibilities

• Greet and welcome visitors with a positive attitude and provide assistance as needed.
• Answer and route incoming phone calls promptly and courteously.
• Maintain the reception area, ensuring it is tidy and presentable.
• Manage incoming and outgoing mail and packages.
• Schedule appointments and coordinate meeting room bookings.
• Maintain security by following procedures, monitoring logbooks, and issuing visitor badges.
• Assist with administrative tasks such as data entry, filing, and maintaining records.
• Collaborate with different departments to ensure smooth communication and operations.
• Provide general information about the organization to clients and visitors.

Skills

Customer service

Communication

Organizational skills

Multitasking

Professional demeanor

Stress management

Education

High school diploma

Administrative certificate (optional)

Tools

Microsoft Office

Office equipment (fax, printer)

Job description

Job Title: Receptionist

Job Description:

We are seeking a friendly and professional Receptionist to join our dynamic team. As the first point of contact for our organization, the Receptionist plays a critical role in creating a welcoming environment while efficiently managing front desk operations.

Key Responsibilities:

• Greet and welcome visitors with a positive attitude and provide assistance as needed.
• Answer and route incoming phone calls promptly and courteously.
• Maintain the reception area, ensuring it is tidy and presentable.
• Manage incoming and outgoing mail and packages.
• Schedule appointments and coordinate meeting room bookings.
• Maintain security by following procedures, monitoring logbooks, and issuing visitor badges.
• Assist with administrative tasks such as data entry, filing, and maintaining records.
• Collaborate with different departments to ensure smooth communication and operations.
• Provide general information about the organization to clients and visitors.

Qualifications:

• High school diploma or equivalent; additional qualifications are a plus.
• Proven experience as a receptionist or in a similar role.
• Proficiency in Microsoft Office Suite and familiarity with office equipment (e.g., fax machines, printers).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• A polite and professional demeanor.
• Ability to handle stressful situations with poise and professionalism.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for career advancement.
• A supportive and inclusive work environment.
• Professional development and training opportunities.