Receptionist

avenuesrecovery; Norfolk (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Life Insurance

Job summary

Avenues Recovery Center is seeking a receptionist for our new inpatient extended care rehab facility in Norfolk, VA. This role covers standard clerical tasks, phone management, mail handling, and maintaining a tidy reception area to support smooth operations.

The ideal candidate will have a high school diploma or GED, (1) year in the treatment field preferred, and a commitment to confidentiality and organized multitasking. Join a team focused on recovery and patient-centered care.

Qualifications

• High School Diploma or GED preferred.
• Min. 1 year experience in treatment industry preferred.
• If in recovery, a minimum one-year period of sustained sobriety is required.

Responsibilities

• Perform all standard clerical duties such as emailing, filing, photocopying, faxing, and transcription.
• Monitor phones and voicemail; route calls and messages appropriately.
• Handle all incoming and outgoing mail and shipments (UPS/Amazon).
• Maintain reception area inventory and cleanliness; restock office supplies as needed.
• Maintain pharmacy copay log and record all payments.
• Perform administrative errands and other duties as assigned.

Skills

Communication

Organization

Multitasking

Confidentiality

Education

High School Diploma or GED

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people - merged with a premier clinical program, it's allowed us to transform the lives of thousands of people to date. If you're passionate about recovery and want to impact others in a meaningful way - we warmly invite you to join our growing family!

Now Hiring a receptionist for our new inpatient extended care rehab facility opening in Norfolk, VA!

What You’ll Do

• Perform all standard clerical duties (emailing, filing, photocopying, faxing, transcribing etc.)
• Monitor phones and voicemail, and route all calls and messages appropriately
• Handle all incoming and outgoing mail, as well as all UPS and Amazon shipments
• Maintain inventory and cleanliness of reception area, and re-stock office supplies as necessary
• Maintain pharmacy copay log and record all payments
• Perform administrative errands as necessary, and any other duties as assigned

What We’re Looking For

• High School Diploma/ GED preferred
• Min. 1 year experience in treatment industry preferred
• If in recovery, a minimum one-year period of sustained sobriety is required.
• Strong communication, organization, and multitasking skills
• Ability to maintain confidentiality and accountability at all times

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you’ll be eligible for the following benefits package:

• 401K with employer match
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)
• Eligible for HRSA STAR federal student loan repayment