Receptionist

Avenues Recovery Center

Norfolk (VA)

On-site

USD 32,000 - 42,000

Full time

14 days+

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Benefits offered by this job

401(k) with employer match

Medical insurance

Dental insurance

Vision insurance

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Voluntary short-term disability

Voluntary long-term disability

Employer-paid life and AD&D insurance

Lifetime benefit term insurance with L

Legal coverage

Pet insurance

Identity theft protection

Employer-paid EAP

FSA – medical

DCF

HRSA student loan repayment

Job summary

Avenues Recovery Center in Norfolk, VA is seeking an organized receptionist to support daily operations across multiple locations. You will perform clerical tasks, manage phones, mail, and shipments, and assist with office logistics to ensure a smooth patient flow.

Ideal candidates have a High School Diploma or GED, at least 1 year in the treatment field, and strong communication and confidentiality skills. This is a full-time on-site role with competitive benefits.

Qualifications

High School Diploma or GED preferred.
Minimum 1 year of experience in the treatment industry preferred.
If in recovery, a minimum one-year period of sustained sobriety is required.
Strong communication, organization, and multitasking skills.
Ability to maintain confidentiality and accountability at all times.

Responsibilities

Perform all standard clerical duties (emailing, filing, photocopying, faxing, transcribing, etc.)
Monitor phones and voicemail, and route all calls and messages appropriately
Handle all incoming and outgoing mail, as well as all UPS and Amazon shipments
Maintain inventory and cleanliness of the reception area, and re-stock office supplies as necessary
Maintain the pharmacy copay log and record all payments
Perform administrative errands as necessary and any other duties as assigned

Skills

Strong communication

Organization

Multitasking

Confidentiality

Accountability

Education

High School Diploma or GED

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people – merged with a premier clinical program, it has allowed us to transform the lives of thousands of people to date. If you’re passionate about recovery and want to impact others in a meaningful way, we warmly invite you to join our growing family.

What You’ll Do

Perform all standard clerical duties (emailing, filing, photocopying, faxing, transcribing, etc.)
Monitor phones and voicemail, and route all calls and messages appropriately
Handle all incoming and outgoing mail, as well as all UPS and Amazon shipments
Maintain inventory and cleanliness of the reception area, and re‑stock office supplies as necessary
Maintain the pharmacy copay log and record all payments
Perform administrative errands as necessary and any other duties as assigned

What We’re Looking For

High School Diploma or GED preferred
Minimum 1 year of experience in the treatment industry preferred
If in recovery, a minimum one‑year period of sustained sobriety is required
Strong communication, organization, and multitasking skills
Ability to maintain confidentiality and accountability at all times

Why Join Us

We offer a rich, fulfilling workplace culture where each person is valued and greatness is pursued. Employees are supported unconditionally and provided with the resources needed to excel. In addition to generous PTO and competitive compensation, you will be eligible for the following benefits package.

Benefits