Client Engagement Specialist

Avenues Recovery; Richmond (VA); On-site; USD 20,664,000 - 30,307,200; Full time

Benefits offered by this job

401K with match

Medical Insurance

Dental

Vision

Accident

Critical Illness

Hospital Indemnity

Short-Term Disability

Long-Term Disability

Life and AD&D

Lifetime Care Insurance

Legal Coverage

Pet Insurance

Identity Protection

Employee Assistance Program

FSA Medical

Dependent Care FSA

HRSA Loan Repayment

Job summary

Avenues Recovery Center in Virginia is hiring a Recovery Client Engagement Specialist for our new inpatient detox and residential facility in North Chesterfield. You will engage with clients, build trust, and document interactions while collaborating with staff to ensure safe supervision and supportive treatment pathways.

Ideal candidates bring strong interpersonal and communication skills, plus the ability to organize and lead as part of a dedicated treatment team committed to recovery success.

Qualifications

• High School Diploma or GED preferred.
• One year experience in treatment industry preferred.
• If in recovery, a minimum one-year sobriety preferred.
• Excellent interpersonal and oral/written communication skills.
• Strong organizational and administrative skills.
• Natural leadership abilities.

Responsibilities

• Engage directly with clients, developing relationships and securing commitment to treatment.
• Conduct client crisis interventions as needed to prevent leaving AMA.
• Facilitate group occasionally to support community understanding and needs.
• Collaborate with, direct and train client support staff in crisis intervention and safe supervision.
• Record all client interactions, reports, observations, and interventions in client charts.

Skills

Interpersonal skills

Communication

Organization

Leadership

Education

High School Diploma or GED

Tools

Recordkeeping

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with 18 locations across 7 states. With an unrivaled, evidence - based clinical program and highly individualized care, Avenues continues to set new standards in the world of addiction treatment. Our programs - spanning detox, residential, PHP, IOP and outpatient services - have transformed the lives of thousands to date. But our secret superpower is our people. If you are a talented, passionate clinician looking to make a real difference in the recovery community, the Avenues family warmly welcomes you!

Now hiring a recovery client engagement specialist for our new inpatient detox and residential facility located in North Chesterfield, VA!

What You'll Do

• Engage directly with clients, developing relationships and securing commitment to treatment
• Conduct client crisis interventions as needed to prevent their leaving treatment AMA
• Facilitate group occasionally to maintain understanding of community needs and challenges
• Collaborate with, direct and train client support staff in crisis intervention and safe supervision
• Record all client interactions, reports, observations, and interventions in client charts

What We're Looking For

• High School Diploma or GED preferred
• one-year experience in treatment industry preferred
• If in recovery, a min. one-year period of sustained sobriety is required.
• Excellent interpersonal and oral/written communication skills
• Strong organizational and administrative skills
• Natural leadership abilities

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:

• 401K with employer match
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)
• Eligible for HRSA STAR federal student loan repayment