Receptionist

Avenues Recovery; Norfolk (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Disability

Life Insurance

Employee Assistance Program

Flexible Spending Account

Job summary

Avenues Recovery Center in Norfolk, VA is seeking a Receptionist for an inpatient extended care rehab facility. You will perform clerical duties, answer phones, handle mail, and manage the reception area with professionalism.

We value confidentiality, dependability, and strong communication. A High School Diploma or GED is preferred, with at least 1 year of experience in the treatment industry; if you are in recovery, a minimum one-year sobriety is required.

Qualifications

• High School Diploma or GED preferred.
• Minimum 1 year experience in the treatment industry preferred.
• If in recovery, a minimum one‑year period of sustained sobriety is required.
• Strong communication, organization, and multitasking skills.
• Ability to maintain confidentiality and accountability at all times.
• Reliable and professional demeanor.

Responsibilities

• Perform all standard clerical duties (emailing, filing, photocopying, faxing, transcribing, etc.)
• Monitor phones and voicemail, and route all calls and messages appropriately
• Handle all incoming and outgoing mail, as well as all UPS and Amazon shipments
• Maintain inventory and cleanliness of reception area, and re-stock office supplies as necessary
• Maintain pharmacy copay log and record all payments
• Perform administrative errands as necessary, and any other duties as assigned

Skills

Communication

Organization

Multitasking

Confidentiality

Education

High School Diploma or GED

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. We offer highly individualized treatment in a clean, modern, comfortable setting, spanning every level of care, including detox, residential, PHP, IOP, and outpatient services. The secret to our success is our people – merged with a premier clinical program, it's allowed us to transform the lives of thousands of people to date. If you're passionate about recovery and want to impact others in a meaningful way – we warmly invite you to join our growing family!

Receptionist – Inpatient Extended Care Rehab Facility, Norfolk, VA

What You'll Do

• Perform all standard clerical duties (emailing, filing, photocopying, faxing, transcribing, etc.)


• Monitor phones and voicemail, and route all calls and messages appropriately


• Handle all incoming and outgoing mail, as well as all UPS and Amazon shipments


• Maintain inventory and cleanliness of reception area, and re-stock office supplies as necessary


• Maintain pharmacy copay log and record all payments


• Perform administrative errands as necessary, and any other duties as assigned

What We're Looking For

• High School Diploma or GED preferred


• Minimum 1 year experience in the treatment industry preferred


• If in recovery, a minimum one‑year period of sustained sobriety is required


• Strong communication, organization, and multitasking skills


• Ability to maintain confidentiality and accountability at all times

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you’ll be eligible for the following benefits package:

• 401K with employer match


• Medical Insurance


• Dental


• Vision


• Accident


• Critical Illness


• Hospital Indemnity


• Voluntary Short‑Term Disability


• Voluntary Long‑Term Disability


• Employer‑Paid Life and AD&D


• Lifetime Benefit Term Insurance with Long Term Care


• Legal Coverage


• Pet Insurance


• Identity Theft Protection


• Employer‑Paid Employee Assistance Program


• Flexible Spending Account (FSA) – Medical


• Dependent Care FSA (DCF)


• Eligible for HRSA STAR federal student loan repayment

Join our growing team and discover the magic here at Avenues!

Apply today!