Intake Coordinator

avenuesrecovery; Norfolk (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401K with employer match

Medical Insurance

Dental

Vision

Life and AD&D

Short-Term Disability

Long-Term Disability

Flexible Spending Account

HRSA student loan repayment

Job summary

Avenues Recovery Center is seeking an Intake Coordinator for our new inpatient extended care rehab facility opening in Norfolk, Virginia. You will work with the admissions call center and facility staff to ensure smooth, timely admissions and coordinated transitions into treatment.

The ideal candidate has at least a high school diploma, strong communication and interpersonal skills, and experience in the treatment field. The role offers a supportive environment and comprehensive benefits.

Qualifications

• High School Diploma or GED is required.
• Minimum one year experience in treatment industry preferred.
• Exceptional oral and written communication skills.
• Excellent collaborative and interpersonal skills.
• Keen judgement and acute observational skills.

Responsibilities

• Coordinate with admissions call center and facility staff to facilitate admissions.
• Arrange scheduling, transportation, and other details for transitions into treatment.
• Collaborate with Utilization Review to secure referrals and authorizations.
• Collaborate with Case Manager on insurance needs and aftercare plan.
• Cultivate warm rapport with clients to promote confidence in treatment.
• Communicate program features and information to interested parties.

Skills

Oral and Written Communication

Collaborative and Interpersonal Skills

Judgement and Observational Skills

Education

High School Diploma or GED

Job description

Who We Are

Avenues Recovery Center is a nationwide network of drug and alcohol rehab centers with eighteen locations across seven states. Offering the very highest standard of medical and clinical treatment, our services span every level of care - including detox, residential, PHP IOP, and outpatient services. Avenues is both JCAHO and CARF accredited, and in full compliance with all ASAM standards. Yet despite our excellence, our greatest strength remains the staff we cull from across the nation. If you're a compassionate professional who appreciates stimulating yet meaningful work, we warmly invite you to join our all-star team.

Now hiring an intake coordinator for our new inpatient extended care rehab facility opening in Norfolk, VA!

What You'll Do

• Coordinate closely with admissions call center team and facility staff to facilitate smooth and timely admissions
• Assist in arranging scheduling, transportation, and other necessary details to facilitate efficient transitions into treatment
• Collaborate with Utilization Review team to secure all referrals and authorizations needed prior to admission
• Collaborate with Case Manager on special insurance needs (FMLA, COBRA) and creation of aftercare plan
• Cultivate warm and trusting rapport with clients to promote confidence in and commitment to treatment
• Communicate program features, services, and any requested information to those interested in treatment

What We're Looking For

• High School Diploma or GED required
• Minimum one year experience in treatment industry preferred
• Exceptional oral and written communication skills
• Excellent collaborative and interpersonal skills
• Keen judgement and acute observational skills

Why Join Us?

Avenues features a rich, fulfilling workplace culture where each person is valued and greatness is pursued. We support our employees unconditionally, and work to provide them with every resource they need to excel! Aside from generous PTO and compensation, when you join the Avenues family, you'll be eligible for the following benefits package:

• 401K with employer match
• Medical Insurance
• Dental
• Vision
• Accident
• Critical Illness
• Hospital Indemnity
• Voluntary Short-Term Disability
• Voluntary Long -Term Disability
• Employer-Paid Life and AD&D
• LifeTime Benefit Term Insurance with Long Term Care
• Legal Coverage
• Pet Insurance
• Identity Theft Protection
• Employer-Paid Employee Assistance Program
• Flexible Spending Account (FSA) - Medical
• Dependent Care FSA (DCF)
• Eligible for HRSA STAR federal student loan repayment