Receptionist

Service Corporation International; New Bedford (IL); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

401(k) eligibility for part-time

Job summary

Service Corporation International is seeking a part-time front desk receptionist in New Bedford, MA. You will greet families, direct guests, and answer calls while ensuring a courteous, discreet experience in a solemn environment.

The role requires high school diploma, 6 months of office experience, and proficiency with MS Office. Weekend availability and ability to handle sensitive situations are essential. Part-time staff may qualify for a 401(k).

Qualifications

• High School Diploma or equivalent required.
• Six months of general office or receptionist experience preferred.
• Proficient with MS Office and multi-line phone systems.
• Ability to handle sensitive information professionally.
• Willing to work weekends or extended hours.

Responsibilities

• Greet guests and visitors as they enter the building.
• Notify staff when appointments arrive and escort guests to the correct room.
• Answer routine questions about services, products, location directions, etc.
• Immediately inform management about customer service or security issues.
• Receive deceased belongings and follow chain of custody procedures.
• Answer, screen, and route incoming calls to staff.
• Provide beverages and amenities to families in waiting areas.
• Maintain clean waiting area and organize furnishings.
• Handle incoming mail and packages; file and record maintenance.
• May perform light typing, proofreading, data entry or printing.

Skills

MS Office

Phone etiquette

Communication

Interpersonal skills

Tact and diplomacy

Weekend availability

Education

High School Diploma or equivalent

Tools

Telephone systems

Fax machines

Copier

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Pay

$17.00

Benefits

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Postal Code: 02745

Category (Portal Searching): Administration and Clerical

Job Location: US-MA - New Bedford