Receptionist

Service Corporation International; Fall River, Northern (MA, KY); Hybrid; USD 21,000 - 29,000; Part time

Benefits offered by this job

401(k) eligibility

Job summary

Service Corporation International is seeking a part-time front desk receptionist to welcome visitors, answer calls, and provide general office support in Fall River, MA. The role requires a High School Diploma, basic MS Office skills, and a professional, compassionate demeanor to handle sensitive client interactions.

The position offers a pay rate of $18.00 per hour and may include eligibility for a 401(k) plan for part-time associates working about 20 hours per week.

Qualifications

• High School Diploma or equivalent required.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Strong interpersonal and communication skills.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Notifies staff when appointments arrive and escorts guests to the appropriate room.
• Answers routine questions about services, products, location directions, etc.
• Notifies management promptly about customer service or security issues.
• Receives deceased belongings from family and follows chain of custody procedures.
• Answers, screens, and routes incoming calls to staff.
• Maintains a welcoming waiting area and offers beverages as needed.
• Receives mail and packages and maintains organized files and records.
• Performs light typing, proofreading, data entry, or printing as needed.

Skills

MS Office Suite

Interpersonal skills

Professional speaking voice

Diplomacy

Education

High School Diploma or equivalent

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates. Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

• Education High School Diploma or equivalent
• Experience Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Compensation

$18.00/Hourly

Benefits

Part-time associates working an average 20 hours a week may be eligible for 401(k).

Location Details

Postal Code: 02720 Category (Portal Searching): Administration and Clerical Job Location: US-MA - Fall River

Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.