Receptionist

Service Corporation International; Tucson (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Service Corporation International in Tucson, AZ seeks a front desk receptionist to welcome families, route calls, and support office operations. The role includes assisting visitors, coordinating with staff, and handling sensitive client belongings following proper procedures.

Candidates should have a High School Diploma or equivalent and 6 months of office or reception experience. Proficiency with MS Office and strong communication skills are required; weekend availability may be needed.

Qualifications

• High school diploma or equivalent is required.
• Ability to use MS Office and basic clerical tools.
• Clear, professional communication and strong interpersonal skills.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions about services, products, locations, directions
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients with beverages and amenities; may make coffee
• Maintains waiting area; disposes of trash and straightens furniture
• Receives incoming mail and packages
• Maintains organized electronic and paper files and records
• May perform light typing, proofreading, data entry or printing

Skills

MS Office Suite

Clear spoken communication

Interpersonal skills

Poise & diplomacy

Weekend availability

Phone system

Fax/Copier operations

Education

High School Diploma or equivalent

Tools

Telephone system

Fax machine / Copier

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building

• Notifies staff members when appointments arrive and escorts guests to appropriate room

• Answers routine questions associated with services, products, location directions, etc.

• Immediately notifies and involves management with customer service and security issues

• Receives deceased belongings from family and follows chain of custody procedures

• Answers, screens, and routes incoming calls to appropriate staff members

• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.

• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture

• Receives incoming mail and packages

• Maintains organized and current electronic and paper files and records, such as deeds and trust files

• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred

• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite

• Clear and professional speaking voice and tone

• Professional interpersonal skills to handle sensitive and confidential situations

• Position continually requires demonstrated poise, tact and diplomacy

• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Language

Bilingual in Spanish preferred

Postal Code: 85706
Category (Portal Searching): Administration and Clerical
Job Location: US-AZ - Tucson