Receptionist (part-time)

Service Corporation International; Louisville (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

Service Corporation International is seeking a front desk receptionist to warmly greet guests, direct visitors, and route calls at our Louisville location. You will support staff and ensure a courteous, confidential environment for families during difficult times.

The role requires basic office experience, proficiency in MS Office, and a professional, empathetic demeanor with weekend availability. Light typing and filing may be required, with attention to detail in records handling.

Qualifications

• High School Diploma or equivalent.
• Six months of general office or receptionist experience preferred.
• Proficiency with MS Office Suite.
• Professional and courteous communication; handles confidential situations.
• Ability to work weekends and extended hours.

Responsibilities

• Greet guests and visitors, offering assistance upon entry.
• Notify staff when appointments arrive and escort guests to the appropriate room.
• Answer routine questions about services, products, and directions.
• Immediately inform management of customer service and security issues.
• Receive deceased belongings from family and follow chain of custody procedures.

Skills

MS Office

Communication

Interpersonal skills

Professional tone

Schedule flexibility

Education

High School Diploma

Tools

Telephone systems

Fax/Copier

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

Job Responsibilities

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

Education

• High School Diploma or equivalent

Experience

• Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 40213

Category (Portal Searching): Administration and Clerical

Job Location: US-KY - Louisville