Receptionist

Service Corporation International; Sunset Corners (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Service Corporation International in Miami, FL is seeking a friendly front desk receptionist to greet visitors, answer phones, direct inquiries, and provide general office support. This role requires a high school diploma and about six months of office experience.

Proficiency with MS Office and a professional communication style are important. You will maintain organized files, assist staff, and help create a welcoming environment for families, including light administrative tasks and rotating

Qualifications

• High School Diploma or equivalent.
• Six months general office, receptionist, or administrative support experience preferred.
• Proficient at operating telephones, fax, copier.
• Clear and professional speaking voice and tone.

Responsibilities

• Greets guests and visitors, offering assistance when entering the building.
• Answers routine questions and routes calls to appropriate staff.
• Notifies staff when appointments arrive and escorts guests to the correct room.
• Maintains the guest waiting area and helps with light typing or data entry as needed.

Skills

MS Office

Telephone etiquette

Interpersonal skills

Confidentiality

Education

High School Diploma

Tools

MS Office

Job description

Our associates celebrate lives. We celebrate our associates.Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.JOB RESPONSIBILITIESGreets guests and visitors, offering assistance when entering the buildingNotifies staff members when appointments arrive and escorts guests to appropriate roomAnswers routine questions associated with services, products, location directions, etc.Immediately notifies and involves management with customer service and security issuesReceives deceased belongings from family and follows chain of custody proceduresAnswers, screens, and routes incoming calls to appropriate staff membersMaintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furnitureReceives incoming mail and packagesMaintains organized and current electronic and paper files and records, such as deeds and trust filesMay perform light typing, proofreading, data entry or printingMINIMUM REQUIREMENTSEducationHigh School Diploma or equivalentExperienceSix months general office, receptionist, or administrative support experience preferredProficient at operating telephones, fax, copierKnowledge, Skills and AbilitiesWorking knowledge of MS Office SuiteClear and professional speaking voice and toneProfessional interpersonal skills to handle sensitive and confidential situationsPosition continually requires demonstrated poise, tact and diplomacyAbility to work schedule including Saturday and or Sunday and beyond standard business hoursPostal Code: 33186Category (Portal Searching): Administration and ClericalJob Location: US-FL - Miami