Receptionist

The Perillo Group; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

401(k) retirement plan with firm match

Job summary

The Perillo Group in Miami seeks a professional Legal Receptionist to be the first point of contact for our law firm. You will greet clients, manage the front desk, route calls, and provide essential administrative support to attorneys and staff.

The ideal candidate has 1–2 years of experience in a receptionist or administrative role, a high school diploma, strong communication skills, and the discretion required for confidential legal work.

Qualifications

• 1–2 years of receptionist or administrative experience; law firm preferred.
• High school diploma or equivalent; college coursework or paralegal certificate is a plus.
• Proficient in Microsoft Office; familiarity with cloud-based case management systems.
• Excellent phone manner with professional, discreet communication and demeanor.
• Strong multitasking and organizational skills in a fast-paced environment.

Responsibilities

• Greet clients and visitors, ensuring a welcoming environment.
• Answer, screen, and route multi-line calls; take accurate messages.
• Schedule appointments and manage attorney calendars.
• Support client intake and data entry into the case management system.
• Sort and distribute mail, faxes, and legal shipments; coordinate outgoing communications.
• Maintain reception areas and conference rooms; assist with clerical tasks.

Skills

Communication

Discretion

Organization

Professional demeanor

Customer service

Education

High school diploma

Paralegal certificate

Tools

Microsoft Word

Microsoft Outlook

Excel

Case management software

Job description

Job Summary

We are seeking a professional, highly organized, and welcoming Legal Receptionist to serve as the first point of contact for our law firm. In this role, you will manage our front desk operations, greet clients, direct incoming communications, and provide critical administrative support to our attorneys and legal staff. The ideal candidate possesses an excellent phone demeanor, strong attention to detail, and a deep understanding of the confidentiality required in a professional legal environment.

Key Responsibilities

• Client Relations: Greet clients, opposing counsel, and visitors warmly, ensuring they feel welcomed and comfortable upon arrival.
• Communication Management: Answer, screen, and route multi-line phone calls to the appropriate attorney or department while taking accurate messages.
• Appointment Scheduling: Coordinate and maintain attorney calendars, schedule client consultations, and manage the booking of conference rooms.
• Client Intake Support: Assist with initial client intake by gathering basic contact information and entering data accurately into our case management software.
• Mail & Document Handling: Sort, log, and distribute incoming mail, faxes, and courier deliveries; coordinate outgoing mail and legal shipments.
• Office Organization: Maintain the cleanliness and organization of the reception area, lobby, and primary conference rooms.
• Administrative Assistance: Perform general clerical duties including photocopying, scanning legal documents, filing, and drafting basic correspondence or memos.

Qualifications & Skills

• Experience: 1–2 years of experience as a receptionist or administrative assistant, preferably within a law firm or professional services environment.
• Education: High school diploma or equivalent required; college coursework or a paralegal certificate is a plus.
• Technical Skills: Proficiency with Microsoft Office Suite (Word, Outlook, Excel) and familiarity with cloud-based legal case-management systems.
• Communication: Exceptional verbal and written communication skills with a polished, professional demeanor.
• Discretion: Demonstrated ability to handle sensitive client matters with complete discretion and maintain strict confidentiality.
• Multitasking: Strong organizational skills with the ability to prioritize tasks effectively in a fast‑paced environment.

Benefits & Compensation

• Competitive hourly pay based on experience.
• Health, dental, and vision insurance options.
• Paid time off (PTO) and observed holidays.
• 401(k) retirement plan with firm match.