Receptionist

S.E. Combined Services of Florida; Lubbock (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

S.E. Combined Services of Florida is seeking a front desk receptionist in Lubbock, TX to warmly greet visitors, route inquiries, and answer routine questions while ensuring security and confidentiality.

You will manage phone calls, assist staff, maintain filing, and support light typing and data entry as needed; weekend availability is required, and a professional MS Office user is preferred. This on-site role offers a collaborative team environment with opportunities to develop administrative

Qualifications

• High School Diploma or equivalent.
• Six months general office or receptionist experience preferred.
• Proficient with phones, fax, and copier.

Responsibilities

• Greet guests and direct them to appropriate staff.
• Answer and route incoming calls to staff.
• Notify management of customer service and security issues as needed.
• Maintain a comfortable waiting area and provide beverages as needed.
• Receive mail and packages and manage filing systems.

Skills

Professional communication

Interpersonal skills

Poise and diplomacy

Weekend availability

Education

High School Diploma or equivalent

Tools

MS Office Suite

Job description

Our associates celebrate lives. We celebrate our associates.

Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

• Greets guests and visitors, offering assistance when entering the building
• Notifies staff members when appointments arrive and escorts guests to appropriate room
• Answers routine questions associated with services, products, location directions, etc.
• Immediately notifies and involves management with customer service and security issues
• Receives deceased belongings from family and follows chain of custody procedures
• Answers, screens, and routes incoming calls to appropriate staff members
• Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed. May make coffee.
• Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
• Receives incoming mail and packages
• Maintains organized and current electronic and paper files and records, such as deeds and trust files
• May perform light typing, proofreading, data entry or printing

MINIMUM REQUIREMENTS

• Education: High School Diploma or equivalent
• Experience: Six months general office, receptionist, or administrative support experience preferred
• Proficient at operating telephones, fax, copier

Knowledge, Skills and Abilities

• Working knowledge of MS Office Suite
• Clear and professional speaking voice and tone
• Professional interpersonal skills to handle sensitive and confidential situations
• Position continually requires demonstrated poise, tact and diplomacy
• Ability to work schedule including Saturday and or Sunday and beyond standard business hours

Postal Code: 79407

Category (Portal Searching): Administration and Clerical

Job Location: US-TX - Lubbock