Receptionist

Morning Pointe Senior Living; Knoxville (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

Morning Pointe Senior Living in Knoxville, TN seeks a friendly Receptionist to be part of the management team under the supervision of the Business Office Manager or Director. You will greet guests, answer phones, and perform essential clerical duties to support daily operations.

The role emphasizes a positive servant-leader culture, strong communication, and relationship building with residents, families, staff, and visitors.

Qualifications

• Must possess a high-school diploma or equivalent.
• 18 years or older.

Responsibilities

• Contribute to a positive servant leader culture and environment for associates
• Strong verbal and written communications skills
• Develop and maintain relationships with residents, families, staff and guests
• Answer and effectively triage all incoming telephone calls in a timely and professional manner
• Comfortable with the computer and programs such as Word, Excel and Outlook
• Ability to assist with the handling of inquiry calls and tours
• Proper dress, conduct, professionalism is to be evident at all times
• Must be able to read, write, understand, and communicate in the English language
• Monitors the front lobby to ensure the safety and security of the community

Skills

Verbal communication

Written communication

Customer service

Professionalism

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Do you have a true passion for providing care to seniors in their time of need? The Morning Pointe difference seeks to provide opportunities for growth in a positive family atmosphere. We strive to translate our associates’ passion into meaningful experiences that provide our residents with the highest quality of care.

Role

The Receptionist is an integral part of the management team under the supervision of the community Business Office Manager or Director.

• Contribute to a positive associate culture
• Perform essential clerical duties
• Answer phones and greet all guests with enthusiasm

Education and Experience Requirements

Must possess a high-school diploma or equivalent

18 years or older

Expectations and Responsibilities

• Contribute to a positive servant leader culture and environment for associates
• Strong verbal and written communications skills
• Develop and maintain relationships with residents, families, staff and guests
• Answer and effectively triage all incoming telephone calls in a timely and professional manner
• Comfortable with the computer and programs such as Word, Excel and Outlook
• Ability to assist with the handling of inquiry calls and tours
• Proper dress, conduct, professionalism is to be evident at all times
• Must be able to read, write, understand, and communicate in the English language
• Monitors the front lobby to ensure the safety and security of the community