Medical Front Desk Receptionist

Allergy & Asthma Affiliates; Knoxville (TN); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Vacation/PTO Leave

Sick Leave

Medical Insurance

401k Retirement Plan

FSA/HSA options

Paid Holidays

Supplemental Options (Dental, Vision,

Life, Disability, etc.)

Uniforms

CPR Certification

Job summary

Allergy & Asthma Affiliates is seeking a friendly Medical Receptionist to join our Knoxville practice. You will perform clerical duties, coordinate patient visits, and support check-in, check-out, and scheduling to ensure a smooth patient experience.

The role emphasizes excellent communication, professionalism, and accuracy in handling patient data, with exposure to medical terminology and insurance verification. Apply to join our family-oriented team with a stable schedule and benefits.

Qualifications

• Excellent people and communication skills.
• Neat, well-groomed appearance; professional demeanor.
• Detail-oriented with multitasking in a fast-paced environment.
• Reliable and punctual attendance.
• Knowledge of medical terminology and insurance verification preferred but not required.
• Strong computer and typing skills; experience with electronic medical records preferred.

Responsibilities

• Greets, engages, and communicates well with patients and families while providing excellent customer service.
• Collaborates with clinical staff and other offices to ensure a seamless patient experience.
• Serves in check-in, check-out, and medical record roles.
• Responds to phone inquiries in a timely and professional manner.
• Performs insurance eligibility and benefits verification.
• Appointment scheduling, reminders, and confirmation; manages patient flow.

Skills

Excellent communication

Professional appearance

Detail-oriented

Reliable and punctual

Time management

Organizational skills

Confidentiality

Typing skills

EMR experience

Strong computer skills

Tools

EMR software

Job description

Excellent Staff | Family-oriented Environment | Competitive Pay and Benefits.

We're looking for great people to join our team. We're looking for individuals who are passionate about providing exceptional customer service and who maintain a positive, friendly attitude and mindset each and every day. As a Medical Receptionist in our practice, you will be responsible for providing a wide range of clerical duties while coordinating patient visits in check-in, check-out and scheduling roles. If you are looking for great co-workers, a consistent schedule, and a supportive environment.

Location(s)

• 2121 Highland Avenue, Knoxville, TN 37916 (4-5 days/wk).
• 9017 Cross Park Drive, S100, Knoxville, TN 37923 (4 days/wk).

Days

Monday - Friday, No weekends.

Benefits

• Vacation/PTO Leave.
• Sick Leave, Medical Insurance.
• 401k Retirement Plan.
• FSA/HSA options.
• Paid Holidays.
• Supplemental Options (Dental, Vision, Life, Disability, etc.).
• Uniforms.
• CPR Certification.

Qualifications

• Excellent people skills and communication skills with great eye contact and a clear and pleasant voice.
• Neat, well-groomed, professional appearance; body art covered, earrings only preferred.
• Detail-oriented, able to multitask and work in a fast-paced environment.
• Reliable and punctual attendance.
• Strong problem-solving, time management and organizational skills.
• Knowledge of medical terminology, insurance verification and eligibility preferred but not required.
• Strong computer and typing skills; learns quickly; experience with electronic medical records preferred.
• Understanding of confidentiality and handling sensitive patient information.

Responsibilities

• Greets, engages, and communicates well with patients and their families while providing an excellent customer service experience.
• Collaborates with clinical staff and other offices to ensure a seamless patient experience.
• Serves in check-in, check-out, and medical record roles.
• Responds to phone inquiries in a timely and professional manner.
• Performs insurance eligibility and benefits verification.
• Appointment scheduling, reminders, and confirmation; assesses schedule for optimal patient flow.
• Maintains accurate and up-to-date demographic and clinical data utilizing EMR and information systems while ensuring confidentiality.
• Collects copays and payments on account.
• Manages office supplies, equipment, and inventory.
• Provides administrative support to management staff as required.
• Maintains an organized and clean reception area.
• Perform other clerical and administrative tasks as needed.