Receptionist

Life Care Centers of America; Denver (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Life Care Centers of America in Denver, CO is seeking a Receptionist to provide clerical support and greet visitors both in person and by phone. This PRN night shift role requires professionalism and adherence to all applicable laws and Life Care standards.

The successful candidate will handle general office tasks, operate the phone system, maintain confidentiality, and support an interdisciplinary care team while delivering friendly, high-quality customer service to patients and guests.

Qualifications

• High school graduate or equivalent.
• Completed secretarial program OR six months experience in a clerical role.
• Proficient in Microsoft Word, Excel, and email.

Responsibilities

• Serve as the first point of contact for guests and visitors in person or by phone.
• Operate the facility phone and paging system.
• Exhibit excellent customer service with a professional attitude toward patients.
• Assist in the evacuation of patients.
• Maintain confidentiality of all proprietary information.
• Follow Life Care policies including harassment and compliance procedures.
• Work effectively as part of an interdisciplinary team.
• Read, write, speak, and understand English.

Skills

Microsoft Word

Microsoft Excel

Email communication

Education

High School Diploma

Secretarial program

6 months clerical experience

Job description

• PRN Position Night Shift
• Flexible and willing to pick up additional shifts when available.

Position Summary

The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, and Licensure Requirements

• High school graduate or equivalent
• Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role

Specific Job Requirements

• Proficient in Microsoft Word, Excel, and e mail
• Make independent decisions when circumstances warrant such action
• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
• Implement and interpret the programs, goals, objectives, policies, and procedures of the department
• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
• Maintains professional working relationships with all associates, vendors, etc.
• Maintains confidentiality of all proprietary and/or confidential information
• Understand and follow company policies including harassment and compliance procedures
• Displays integrity and professionalism by adhering to Life Care’sCode of Conductand completes mandatoryCode of Conductand other appropriate compliance training

Essential Functions

• Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
• Effectively operate the facility phone and paging system
• Exhibit excellent customer service and a positive attitude towards patients
• Assist in the evacuation of patients
• Concentrate and use reasoning skills and good judgment
• Communicate and function productively on an interdisciplinary team
• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
• Read, write, speak, and understand the English language