Receptionist

Cibola General Hospital; Grants (NM); On-site; USD 30,000 - 38,000; Full time

Job summary

Cibola General Hospital in Grants, NM is seeking a full-time receptionist to manage front desk responsibilities, including phone calls, patient check-in, and appointment scheduling.

You will verify insurance, post payments, and assist medical assistants as needed, ensuring accurate documentation and friendly service for patients. Strong computer skills and customer service mindset are essential for success in this role.

Qualifications

• High School Diploma or GED required.
• Experience as receptionist or office assistant preferred.
• Proficient with computers and Microsoft Office.
• Excellent verbal and written communication.

Responsibilities

• Schedule appointments for clinic patients.
• Check-in patients and update demographics, insurance, or payment information.
• Answer phone calls and route to the proper person or take messages.
• Prepare charts for new patients and obtain required demographic and payment details.
• Prepare referrals and send/fax to appropriate office.
• Complete insurance verification for patients at each appointment.
• Receive and post insurance and payments, and prepare daily deposits.
• Other related tasks as needed.

Skills

Verbal and written communication

Computer literacy

Customer service

Receptionist experience

Education

High School Diploma or GED

Job description

Description

The receptionist is responsible for phone calls and scheduling appointments for patients, receiving patient payments, insurance verification, and posting of daily charges and day end procedures. This position will also cover for the medical assistant(s) as needed.

Job Type

Full-time

Essential Functions

• Schedule appointments for the clinic patients.
• Check-in patients, update demographic, insurance, or payment information.
• Answer phone calls, refer to the proper person or take messages as necessary.
• Prepare charts for new patients and obtain necessary demographic and payment information.
• Prepare referrals and send/fax to appropriate office.
• Complete insurance verification for patients at each appointment.
• Receive – post insurance and payments, prepare and submit daily deposits.
• There are functions within the position, while not consider essential, are a part of the functions of the position that might be required.

Requirements

Education

• High School Diploma or GED

Experience

• Education and/or experience as a receptionist or office assistant, preferred.
• Proficient using computer and other office equipment, including Microsoft Office products.
• Excellent verbal and written communication
• The ability to provide quality customer service.