Receptionist

Cibolahospital; Grants (NM); On-site; USD 30,000 - 42,000; Full time

Job summary

Cibolahospital in Grants, New Mexico is seeking a dedicated receptionist. This role involves scheduling appointments, managing phone calls, handling patient payments, and performing insurance verification.

The ideal candidate will have a High School Diploma or GED and experience as a receptionist or office assistant. Proficiency in Microsoft Office and strong communication skills are essential for providing excellent customer service.

Qualifications

• Education and/or experience as a receptionist or office assistant preferred.
• Proficient using computer and other office equipment.
• Excellent verbal and written communication skills.

Responsibilities

• Schedule appointments for clinic patients.
• Check-in patients and update their information.
• Answer phone calls and refer as necessary.
• Prepare charts for new patients and obtain necessary information.
• Complete insurance verification for patients at each appointment.
• Receive and post insurance and payments.

Skills

Customer service

Communication

Microsoft Office proficiency

Education

High School Diploma or GED

Job description

Description

The receptionist is responsible for phone calls and scheduling appointments for patients, receiving patient payments, insurance verification, and posting of daily charges and day end procedures. This position will also cover for the medical assistant(s) as needed.

Essential Functions

• Schedule appointments for the clinic patients.
• Check-in patients, update demographic, insurance, or payment information.
• Answer phone calls, refer to the proper person or take messages as necessary.
• Prepare charts for new patients and obtain necessary demographic and payment information.
• Prepare referrals and send/fax to appropriate office.
• Complete insurance verification for patients at each appointment.
• Receive – post insurance and payments, prepare and submit daily deposits.
• There are functions within the position, while not consider essential, are a part of the functions of the position that might be required.

Requirements

Education

• High School Diploma or GED

Experience

• Education and/or experience as a receptionist or office assistant, preferred.
• Proficient using computer and other office equipment, including Microsoft Office products.
• Excellent verbal and written communication
• The ability to provide quality customer service.