Medical Receptionist

Advocare LLC; Marlton (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A healthcare provider in Marlton, New Jersey seeks a Medical Receptionist to oversee patient experience and manage office operations. Responsibilities involve greeting patients, answering inquiries, collecting payments, scheduling appointments, and supporting the doctor. Ideal candidates will have strong customer service skills, knowledge of EMR systems, and a high school diploma. This role is essential for maintaining office efficiency and ensuring patient satisfaction.

Qualifications

• Experience working in a medical office preferred.
• Ability to read and interpret patient charts.
• Organizational skills to maintain logs.

Responsibilities

• Greeting and checking patients in a fast-paced medical office.
• Answering telephones and responding to patient inquiries.
• Assisting with collecting patient balances and insurance paperwork.
• Scheduling patient appointments.
• Controlling the flow of patients in the office.

Skills

Ability to work independently

Strong customer service and communication skills

Detail and task oriented

Accurate typing and data entry skills

Knowledge of Microsoft applications (MS Word, Excel, Outlook)

Ability to prioritize tasks

Education

High school diploma or GED certificate

Tools

EMR system

Job description

Description

The Medical Receptionist is responsible for ensuring exceptional patient experience through efficient management of the practice operations. Responsibilities include but are not limited to:

• Greeting and checking patients in a fast-paced medical office
• Answering telephones and responding appropriately to patient calls and inquiries
• Assisting with collecting patient balances and all necessary healthcare insurance information and paperwork
• Scheduling patient appointments
• Assisting controlling the flow of the patients in the office
• Making chart notes and notes for the Doctor as necessary
• Working directly with the doctor to implement provider scheduling to ensure maximum productivity.
• Performing other related office duties as required.

Medical Receptionist Skills/Abilities

• Ability to work independently
• Dependable
• Detail and task oriented, with strong follow up skills
• Accurate typing and date entry skills
• Strong customer service and communication skills
• Ability to prioritize job duties to meet deadlines
• Knowledge of Microsoft applications MS Word, Excel, and Outlook
• Have organizational skills to maintain logs and provide follow-up with other departments
• Ability to read and interpret documents such as patient charts, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to speak effectively and clearly to patients and their family members.
• Ability to establish and maintain effective working relationships with a diverse group of people at all levels of the organization.

Qualifications

• A high school diploma or GED certificate
• Experience working in a medical office preferred.
• Experience working with an EMR system preferred.