Receptionist

Tyler's Place; Chandler (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Tyler’s Place is seeking a reliable Receptionist to support the HCBS Director and administrative team. This entry-level role involves answering communications, organizing records, and ensuring smooth daily operations in a compassionate care environment.

The ideal candidate will have a high school diploma, solid organizational skills, and a genuine passion for supporting individuals with developmental disabilities and their families. Schedule is Monday–Friday with potential after-hours as needed.

Qualifications

• High school diploma or equivalent required.
• Previous administrative or office experience preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook) and basic office technology.
• Ability to maintain confidentiality, handle sensitive information professionally.
• Adhere to HIPAA laws.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Positive attitude, adaptability, and willingness to learn new responsibilities as the role evolves.
• Must possess a genuine passion for supporting individuals with developmental disabilities and their families, along with a commitment to providing compassionate, person-centered service and advocacy.

Responsibilities

• Provide administrative support to the Day Program Director.
• Assist with general office operations and daily administrative tasks.
• Answer phones, emails, and other communications professionally and promptly.
• Regularly communicate and work closely with the agency Directors and Executives.
• Organize, maintain, and update files, records, and reports.
• Assist with data entry.
• Perform other duties and responsibilities as assigned.
• Demonstrates a strong desire to learn, grow professionally, and take on new responsibilities as training and experience expand within the role.

Skills

Organization

Verbal & written communication

Confidentiality

HIPAA compliance

Independence

Team player

Adaptability

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Position: Receptionist

Schedule: Monday – Friday 8:30-2:30 or later

Location: Tyler’s Place AZ HQ

Job Level: Entry

Salary: Depends on experience

About Tyler’s Place:

At Tyler’s Place, we thrive on the power of our people because we are bound by self-motivated desire to serve others and make a positive, meaningful impact on our members, the families we serve and on one another.

Our Mission:

To provide direct care to individuals with developmental disabilities, provide support for our families and provide a rewarding place of employment so that our members can be provided with every opportunity to reach their highest potential, our families are supported and employees feel empowered and rewarded.

Position Summary

Tyler’s Place, a provider of Developmental Disabilities Division (DDD) services, is seeking a reliable and organized Receptionist to support our HCBS Director and administrative team. This position is ideal for someone who enjoys a variety of responsibilities, works well in a team environment, and is committed to providing excellent support to the families and members we serve, staff and team.

Responsibilities:

• Provide administrative support to the Day Program Director.
• Assist with general office operations and daily administrative tasks.
• Answer phones, emails, and other communications professionally and promptly.
• Regularly communicate and work closely with the agency Directors and Executives.
• Understand that other job duties or needs may come up and be able to adapt as needed and accept change
• Organize, maintain, and update files, records, and reports.
• Assist with data entry.
• Perform other duties and responsibilities as assigned.
• Demonstrates a strong desire to learn, grow professionally, and take on new responsibilities as training and experience expand within the role.

Qualifications

• High school diploma or equivalent required.
• Previous administrative or office experience preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook) and basic office technology.
• Ability to maintain confidentiality, handle sensitive information professionally.
• Adhere to HIPPA laws.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Positive attitude, adaptability, and willingness to learn new responsibilities as the role evolves.
• Must possess a genuine passion for supporting individuals with developmental disabilities and their families, along with a commitment to providing compassionate, person-centered service and advocacy.

What We're Looking For

The successful candidate will be a dependable team player who communicates effectively, adapts well to changing priorities, and embraces ongoing training and professional growth. As the department expands, this position may take on additional responsibilities and learning opportunities to support the organization's mission and success.

Required Qualifications (training provided in-house):

• The ability to obtain a State of AZ Level 1 Fingerprint Clearance Card and pass a nationwide background check.
• Must possess a valid AZ driver’s license.
• Keep up to date with on-going Professional Development Trainings such as:
• Article 9, First Aid/CPR, CEUs and DCW.