Front Desk & Member Services Coordinator

Tyler's Place; Chandler (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Tyler’s Place is seeking a reliable Receptionist to support the HCBS Director and administrative team. This entry-level role involves answering communications, organizing records, and ensuring smooth daily operations in a compassionate care environment.

The ideal candidate will have a high school diploma, solid organizational skills, and a genuine passion for supporting individuals with developmental disabilities and their families. Schedule is Monday–Friday with potential after-hours as needed.

Qualifications

• High school diploma or equivalent required.
• Previous administrative or office experience preferred.
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Proficient in Microsoft Office (Word, Excel, Outlook) and basic office technology.
• Ability to maintain confidentiality, handle sensitive information professionally.
• Adhere to HIPAA laws.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Positive attitude, adaptability, and willingness to learn new responsibilities as the role evolves.
• Must possess a genuine passion for supporting individuals with developmental disabilities and their families, along with a commitment to providing compassionate, person-centered service and advocacy.

Responsibilities

• Provide administrative support to the Day Program Director.
• Assist with general office operations and daily administrative tasks.
• Answer phones, emails, and other communications professionally and promptly.
• Regularly communicate and work closely with the agency Directors and Executives.
• Organize, maintain, and update files, records, and reports.
• Assist with data entry.
• Perform other duties and responsibilities as assigned.
• Demonstrates a strong desire to learn, grow professionally, and take on new responsibilities as training and experience expand within the role.

Skills

Organization

Verbal & written communication

Confidentiality

HIPAA compliance

Independence

Team player

Adaptability

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Tyler’s Place is seeking a reliable Receptionist to support the HCBS Director and administrative team. This entry-level role involves answering communications, organizing records, and ensuring smooth daily operations in a compassionate care environment.

The ideal candidate will have a high school diploma, solid organizational skills, and a genuine passion for supporting individuals with developmental disabilities and their families. Schedule is Monday–Friday with potential after-hours as needed.