Receptionist

Heritage Manor Care; California; On-site; USD 32,000 - 42,000; Full time

Job summary

Heritage Manor Care is seeking a full-time Receptionist to deliver outstanding guest services in a skilled nursing setting in California.

You will greet guests, answer phones, manage guest files by room number, provide admissions and administrative support, assist with recruiting and billing, and ensure HIPAA compliance for resident privacy and safety.

Qualifications

• Greet guests and family members with warmth and professionalism.
• Answer and route phone calls; direct to leadership as needed.
• Maintain guest files by room number for efficient access.
• Provide administrative and admissions support.
• Assist with recruiting and billing tasks as required.
• Ensure compliance with HIPAA privacy regulations.

Responsibilities

• Greet guests and family members as they come in.
• Answer phones and transfer or locate leadership as requested.
• Maintain a current guest file by room number.
• Provide administrative/admissions support.
• Provide recruiting support.
• Provide billing support.
• Must comply with HIPAA laws.

Skills

Greet guests

Phone handling

Administrative support

Billing support

HIPAA compliance

Education

High School diploma

Job description

We are a skilled nursing facility looking for dynamic associates to join our team and provide our guests with a care experience that will change their lives! If you would like provide a unique and memorable experience to our guests, we want to meet you!
We are looking for a full time Receptionist.
The primary purpose of your position is to provide each of your assigned guests with the best customer service possible.

• Greet guests and family members as they come in.
• Answer phones and use judgment to transfer calls or locate key leadership as requested.
• Maintain a current guest file by room number.
• Provide administrative/admissions support.
• Provide recruiting support.
• Provide billing support.
• Must comply with HIPPA laws.

Requirements

• High School diploma