Receptionist

Heritage Manor Care; Newport Beach (CA); On-site; USD 38,000 - 52,000; Full time

Job summary

Heritage Manor Care in Newport Beach, CA is seeking a full-time Receptionist dedicated to delivering outstanding guest services to our residents and families.

You will greet visitors, answer phones, manage guest files by room number, and provide administrative, admissions, recruiting and billing support while ensuring HIPAA compliance. This role is essential to creating a caring, welcoming environment for our guests.

Qualifications

• Greet guests and family members with professionalism.
• Answer phones and route calls or locate leadership as requested.
• Maintain a current guest file by room number.
• Provide administrative/admissions support.
• Provide recruiting and billing support.

Responsibilities

• Greet guests and family members as they come in.
• Answer phones and transfer calls or locate leadership as requested.
• Maintain a current guest file by room number.
• Provide administrative/admissions support.
• Provide recruiting support.
• Provide billing support.
• Must comply with HIPAA laws.

Skills

Customer service

Phone etiquette

Administrative support

Education

High School diploma

Job description

We are a skilled nursing facility looking for dynamic associates to join our team and provide our guests with a care experience that will change their lives! If you would like provide a unique and memorable experience to our guests, we want to meet you!

We are looking for a full time Receptionist.

The primary purpose of your position is to provide each of your assigned guests with the best customer service possible.

• Greet guests and family members as they come in.
• Answer phones and use judgment to transfer calls or locate key leadership as requested.
• Maintain a current guest file by room number.
• Provide administrative/admissions support.
• Provide recruiting support.
• Provide billing support.
• Must comply with HIPPA laws.

Requirements

• High School diploma