Receptionist

Heritage Manor Care; Escondido (CA); On-site; USD 32,000 - 42,000; Full time

Job summary

Heritage Manor Care is actively seeking a full-time Receptionist to warmly greet guests and families, manage phone lines, and support admissions and administrative tasks with precision and courtesy.

The role emphasizes HIPAA compliance and accurate guest-file management while delivering strong customer service to residents, families, and staff in Escondido, California.

Qualifications

• High School diploma or equivalent required.

Responsibilities

• Greet guests and family members as they come in.
• Answer phones and transfer calls or locate key leadership as requested.
• Maintain a current guest file by room number.
• Provide administrative/admissions support.
• Provide recruiting support.
• Provide billing support.
• Must comply with HIPAA laws.

Skills

Customer service

Phone handling

Administrative support

Guest file management

Billing support

Education

High School diploma

Job description

We are a skilled nursing facility looking for dynamic associates to join our team and provide our guests with a care experience that will change their lives! If you would like provide a unique and memorable experience to our guests, we want to meet you!

We are looking for a full time Receptionist.

The primary purpose of your position is to provide each of your assigned guests with the best customer service possible.

• Greet guests and family members as they come in.
• Answer phones and use judgment to transfer calls or locate key leadership as requested.
• Maintain a current guest file by room number.
• Provide administrative/admissions support.
• Provide recruiting support.
• Provide billing support.
• Must comply with HIPPA laws.

Requirements

• High School diploma