Receptionist

Strategic Staffing Solutions; Boston (MA); On-site; USD 26,000 - 28,000; Full time

Job summary

Strategic Staffing Solutions in Boston, MA is seeking a Receptionist for an onsite, 6+ month assignment. You will be the first point of contact for leadership, clients, reps, workers, and guests, greeting visitors, answering calls, and guiding them to the right service reps.

This role emphasizes professional dress, strong organizational skills, and clear communication. The position requires multitasking across front-desk activities, coordinating with facilities, and maintaining a welcoming,

Qualifications

• On-site receptionist duties and visitor management.
• Coordinate with facilities, service reps and leadership.
• Maintain professional appearance and follow dress code.

Responsibilities

• Greet and welcome visitors upon arrival or over the phone; 1st point of contact for leadership, clients, service reps, workers and guests.
• Maintain telephone etiquette and hospitality at all times.
• Provide guidance to clients, guests and colleagues.
• Present a friendly, energetic, client-service demeanor at all times.
• Assist walk-in clients by contacting service reps or their manager onsite.
• Register incoming guests and notify parties of arrival via email or phone.

Skills

Customer service

Visitor greeting

Phone etiquette

Multi-tasking

Dress code compliance

Team collaboration

Tools

Genetec Enterprise Security System

Microsoft Office

Job description

Job Title: Receptionist – Hiring FAST!
Industry: Finance
Location: Boston, MA
Pay Rate: $19.36/HR on W2 Only – NO C2C
Setting: Onsite Required (Hybrid/Remote is NOT an Option)
Duration: 6+ months
Job ID: 247796

Required Qualifications:

• Assist caterer, onsite or external, with food delivery location and set-up
• Contact catering to clean-up after meeting has ended
• Inform facilities when maintenance is needed, such as, light out, carpet spill or damage, walls or millwork, furniture related issues
• Inform Landlord via Aware workorder for any building related issues; restrooms, elevators, etc.
• Check Company entry doors for proper operation and report and malfunctions to facilities
• Monitor CCTV for any unusual activity or propped doors and report immediately to facilities
• Participate in annual Evacuation Drills and assist facilities in coordinating and recording data.

Desired Qualifications:

• CPR and First Aid.

Responsibilities:

• Maintain and adhere to corporate professional dress code and grooming standards
• Greet and welcome visitors upon arrival or over the phone - 1st point of contact for leadership, clients, service reps, workers and guests.
• Maintain best-in-class telephone etiquette, customer service and hospitality at all times
• Provide appropriate guidance to clients, guests and colleagues
• Present a friendly, outgoing, energetic and client service-oriented demeanor at all times
• Provide assistance to walk-in clients by contacting one of the service reps or their manager, onsite
• Build a rapport with guests and be able to multi-task
• Register all incoming guests and notify party of guest’s arrival immediately via email or phone
• Provide visitors Access Control ID badges, as required, and record on Daily Badge Issue Log
• Provide temporary Access Control ID badges to employees or contractor whom may have forgotten or not have one and add to their profile in the Genetec Enterprise Security System
• Proficient in Microsoft Office, required
• Solid organizational skills, required
• Provide assistance with administrative duties as directed
• Keep Reception area clean and organized at all times
• Ensure no eating or drinking occurs at the desk at anytime
• Must be comfortable sitting at desk for entire shift, except breaks and lunch or other work-related tasks.