Receptionist

Strategic Staffing Solutions; Braintree (MA); On-site; USD 27,552 - 41,328; Part time

Job summary

A leading staffing agency in Braintree is seeking a dedicated Receptionist to provide exceptional customer service and maintain office organization. The ideal candidate will have excellent organizational skills and be proficient in Microsoft Office. Key responsibilities include greeting visitors, managing access controls, and assisting with administrative tasks. Competitive salary and a contract employment type offered.

Qualifications

• Maintain corporate professional dress code and grooming standards.
• Greet visitors and answer phone calls with a friendly demeanor.
• Provide assistance to clients and ensure the reception area is organized.
• Monitor CCTV and report any unusual activity.

Responsibilities

• Register incoming guests and notify their party.
• Provide temporary ID badges and maintain badge logs.
• Assist caterers with food delivery and setup.
• Inform maintenance of any building-related issues.

Skills

Proficient in Microsoft Office

Solid organizational skills

Best-in-class telephone etiquette

Customer service skills

Job description

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Braintree: Monday – Friday, 8am to 4pm, excluding company holidays

• Maintain and adhere to corporate professional dress code and grooming standards
• Greet and welcome visitors upon arrival or over the phone
• Maintain best-in-class telephone etiquette, customer service and hospitality at all times
• Provide appropriate guidance to clients, guests and colleagues
• Present a friendly, outgoing, energetic and client service- oriented demeanor at all times
• Provide assistance to walk-in clients by contacting one of the service reps or their manager, onsite
• Build a rapport with guests and be able to multi-task
• Register all incoming guests and notify party of guest’s arrival immediately via email or phone
• Provide visitors Access Control ID badges, as required, and record on Daily Badge Issue Log
• Provide temporary Access Control ID badges to employees or contractor whom may have forgotten or not have one and add to their profile in the Genetec Enterprise Security System
• Proficient in Microsoft Office, required
• Solid organizational skills, required
• Provide assistance with administrative duties as directed
• Keep Reception area clean and organized at all times
• Ensure no eating or drinking occurs at the desk at anytime
• Assist caterer, onsite or external, with food delivery location and set-up
• Contact catering to clean-up after meeting has ended
• Inform facilities when maintenance is needed, such as, light out, carpet spill or damage, walls or millwork, furniture related issues
• Inform Landlord via Aware workorder for any building related issues; restrooms, elevators, etc.
• Check Company entry doors for proper operation and report and malfunctions to facilities
• Monitor CCTV for any unusual activity or propped doors and report immediately to facilities
• Participate in annual Evacuation Drills and assist facilities in coordinating and recording data

Preferred

• CPR and First Aid

Deliveries:

• Provide access for mailroom deliveries, USPS, UPS and FedEx

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Administrative

• Industries

  Business Consulting and Services

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