Receptionist

TALENT Software Services; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

TALENT Software Services is seeking a Receptionist in Boston, MA for a 6-month assignment with potential to hire for the right candidate. The role is based at 121 Seaport Blvd, 11th Floor, Boston, MA 02210, and involves greeting visitors, handling calls, and providing general administrative support.

The ideal candidate should be professional, proficient in Microsoft Office, and comfortable in a fast-paced environment.

Qualifications

• Greet and welcome visitors and callers; act as the first point of contact for leadership, clients, service reps, workers and guests.
• Maintain professional dress code and grooming standards at all times.
• Proficient in Microsoft Office; strong organizational skills.
• Display a friendly, client-service oriented demeanor throughout the shift.
• Comfortable sitting at the desk for the entire shift.

Responsibilities

• Greet and welcome visitors upon arrival or over the phone; be the first contact for leadership, clients, service reps, workers, and guests.
• Provide guidance to clients, guests, and colleagues; maintain best-in-class telephone etiquette and hospitality.
• Register all incoming guests and notify the party of arrival via email or phone; issue temporary Access Control badges as needed.
• Keep the Reception area clean and organized; ensure no eating or drinking at the desk.
• Assist with administrative duties as directed and support general services tasks with facilities team.

Skills

MS Office

Visitor Greeting

Phone Etiquette

Front Desk

CPR/First Aid

Job description

Title: Receptionist

Location: 121 Seaport Blvd 11th Floor, Boston, Massachusetts, United States of America, 02210

Duration: 6 months with potential to hire for the right candidate.

Join our dynamic team in Boston, a city renowned for its rich history, vibrant culture, and thriving business environment. We are seeking a dedicated and professional individual to be the welcoming face of our company, ensuring a seamless experience for all visitors and staff.

Responsibilities

• Maintain and adhere to corporate professional dress code and grooming standards.
• Greet and welcome visitors upon arrival or over the phone as the first point of contact for leadership, clients, service reps, workers, and guests.
• Maintain best-in-class telephone etiquette, customer service, and hospitality at all times.
• Provide appropriate guidance to clients, guests, and colleagues.
• Present a friendly, outgoing, energetic, and client service-oriented demeanor at all times.
• Provide assistance to walk-in clients by contacting one of the service reps or their manager, onsite.
• Build a rapport with guests and be able to multi-task.
• Register all incoming guests and notify the party of the guest's arrival immediately via email or phone.
• Provide visitors Access Control ID badges, as required, and record on Daily Badge Issue Log.
• Provide temporary Access Control ID badges to employees or contractors who may have forgotten or not have one and add to their profile in the Genetec Enterprise Security System.
• Proficient in Microsoft Office, required.
• Solid organizational skills, required.
• Provide assistance with administrative duties as directed.
• Keep the Reception area clean and organized at all times.
• Ensure no eating or drinking occurs at the desk at any time.
• Must be comfortable sitting at the desk for the entire shift, except breaks and lunch or other work-related tasks.

General Services Requirements

• Assist caterer, onsite or external, with food delivery location and set-up.
• Contact catering to clean up after the meeting has ended.
• Inform facilities when maintenance is needed, such as light out, carpet spill or damage, walls or millwork, furniture-related issues.
• Inform Landlord via Aware work order for any building-related issues; restrooms, elevators, etc.
• Check Company entry doors for proper operation and report any malfunctions to facilities.
• Monitor CCTV for any unusual activity or propped doors and report immediately to facilities.
• Participate in annual Evacuation Drills and assist facilities in coordinating and recording data.

Preferred Skills

• CPR and First Aid certification.

Deliveries

• Provide access for mailroom deliveries, US Government Client, UPS, and FedEx.

This is a temp-to-perm opportunity for the right candidate, with competitive pay up to ***/hr. Enjoy working in a city that offers a perfect blend of historical charm and modern innovation.